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The Buzz
- Beauty
- Madison, WI
About this business
Location details
5542 Eastpark Blvd, Madison, WI, 53718, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 3:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I had a great haircut experience with Missy! Her customer service is top notch. I had zero issues with my neck with no rashes at all. I have been using The Buzz for over 10 years.
This is the absolute BEST salon! Not only are they patient with kids but they’re also very personable & very professional, all while taking walk-ins only. It’s obvious by the many years of solid five star reviews that they’re deserving of it! Can’t recommend enough.
Bad haircut, poor service, I don’t recommend it. From now on, we’re going to focus on highlighting and rewarding all those places that truly deserve it — the ones with great service, good food, and excellent quality.
Paid $30 for a haircut and left with severe razor burn and an actual cut on my neck. This was already unacceptable, but it got worse. When my wife and I returned to address the issue, the staff yelled at us and mocked the injury by asking if I ‘needed a band-aid.’ Completely unprofessional, disrespectful, and unsafe. Google reviews are misleading. Avoid this place.
The problem is not that they make mistakes, which happens all the time and it’s normal in customer service. The problem is when they answer in a passive-aggressive way. If they make a mistake on you, DON’T GO AND COMPLAIN. They are going to attack you, minimize your problems, and say in a bad way if you need a “band aid”, in that passive-aggressive tone if they cut you by mistake. As someone who works in customer service and has cut hair before, this is not the way to treat customers. You can have THE WORST customer service ... read more
Frequently asked questions about The Buzz
How is The Buzz rated?
The Buzz has a 4.8 star rating with 138 reviews.
When is The Buzz open?
The Buzz is open now. It will close at 7:00 p.m.
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