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The Buttercream Boutique
- Desserts
- Florence, KY
About this business
Wedding cakes, birthday cakes, cupcakes
Location details
1620 Burlington Pike, Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely the worst customer service! They did my wedding cake and cupcakes First of all it was late! 2nd they weren't even decorated how I wanted 3rd they didn't taste good at all 4th they would never answer their phone 5th I've been trying to return their cupcake stand for over 2 weeks now and no one is ever there! Made an app. with her to get it picked up and she's not even here!!! Wtf!!! Horrible place and I will never order from here again!!!!
The cupcakes are delicious, they look great and the owner was super friendly. We will definitely come back for all of our cupcakes!
Business response:
Thank you for the kind words and stopping in! We can't wait to see you again :)
I'm in love with this place!! Amazing cupcakes and super sweet people!! Worth it!!
Business response:
Thank you for the kind words and supporting our small business!
We just received these cakes and in the 20 min drive home they had completely fallen apart when I called to have it rectified the decorator was willing to fix at my inconvenience for having to come up there a total of 3 times and then hung up on me after she said "I'm about to start cussing" super professional.
Frequently asked questions about The Buttercream Boutique
How is The Buttercream Boutique rated?
The Buttercream Boutique has a 4.7 star rating with 201 reviews.
When is The Buttercream Boutique open?
The Buttercream Boutique is closed now. It will open at 9:00 a.m.
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