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The Buttercream Boutique
- Desserts
- Florence, KY
About this business
Wedding cakes, birthday cakes, cupcakes
Location details
1620 Burlington Pike, Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Buttercream Boutique has the absolute best cakes I've ever had. They made an amazing cake for my daughter's birthday and it far surpassed my expectations. It actually looked better than the picture I showed for what I wanted and it tasted absolutely amazing. The cupcakes here are the best I've ever had! There are always a wide variety to choose from and they're all so good! The customer service here is the absolute best. They are very nice every time I come in and help me in any way that they can. I will never go anywher... read more
Cannot thank you enough for making the cakes for my boys birthday parties (and for even doing the smash cake for free). I cannot thank you enough for being so accommodating and delivering them to our house when they weren't ready by store closing the night before. Everyone raved over the chocolate with cookies and cream filling. Thank you! Definitely ordering again!
Business response:
You are more than welcome Holly! We aim to please!!
Owner is a pompous ass that believes she's above others and treats her customers like garbage. NEVER DO BUSINESS WITH HER!
Business response:
I have never done business with you, if I had, you would see that we bend over backwards to accommodate our clients. I am sorry your friend didn't have a good experience. The employees in the shop offered to carry her cake out to the car, and she refused. There was nothing more we could do. She chose to carry it out, destroying it in the process.
Cake was not as good as I expected it to be and the customer service was horrible. The owner would only communicated with me through Facebook and let me know 3 days before my party that she was overbooked and not sure if you could complete my cake. After purchasing another cake to cover my bases; she no longer offered a refund of my deposit and claimed to have made my cake. When I picked it up it was hot and wobbly with a flimsy box with only a bottom. Long story short, the cake separated on the way home and was completely d... read more
Business response:
Stacey and I have spoken, and she posted a message on her page that she screen shot and I got her permission to post.
We got a dozen Triple Chocolate and a dozen Cookies N' Cream and they were both wonderful! Cake was moist and flavorful, filling was light and creamy and the icing was buttery perfection and not over done! You cant go wrong! Can't wait to try some new flavors!
Business response:
They are all good, but I'm partial to chocolate myself! Thank you so much!
The birthday cake and smash cake we purchased for my son's 1st birthday yesterday was amazing!!! It not only looked awesome but tasted delicious!! I got nothing but compliments on it. Thanks for doing a wonderful job. We will definitely use Buttercream Boutique for all of our cake needs!
After much help from Anna, we finally decided on a cake for my kids birthday party. It was a hit! She did an amazing job on a Batman cake that was yellow with milk chocolate filling. It was absolutely delicious!!
Frequently asked questions about The Buttercream Boutique
How is The Buttercream Boutique rated?
The Buttercream Boutique has a 4.7 star rating with 201 reviews.
When is The Buttercream Boutique open?
The Buttercream Boutique is open now. It will close at 6:00 p.m.
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