This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Burger Barn
- Restaurants
- Manvel, TX
About this business
Location details
19405 Hwy 6, Manvel, TX, 77578, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very poor service, the burgers came without the ingredients listed on the menu. When I asked for it the cook made faces and started to talk back to the manager right infront of me, very disrespectful.
Business response:
Hello Janiz, Thank you very much for providing your feedback. We apologize that your order was not correct this evening. We did speak with the onsite manager and told us that your order was corrected. Please accept our apologies on any inconvenience.
Business response:
Thank you for reaching out to us on your recent visit, we are truly sorry for the experience you had last night. We work hard every day to provide quality food in the fastest way possible each and every day with the most exceptional customer service from our employees. We will speak to The manager on duty to speak to the staff on your recent review. We sincerely hope that you will not allow the actions of one employee to stop you from visiting us and being a regular customer. We are truly thankful everyday for all of our reg... read more
Awesome establishment and the burgers are perfection !!!!
This is our favorite place to go eat.....great food....friendly people....
Great bacon burger and ice cold beer � don't get any better
This was probably the third time we have been to the burger barn. The other 2 visits were ok...but today was absolutely horrible. We waited over 30 minutes for our food and when my husband inquired about our order the staff was extremely rude to him. We waited 30 minutes, my husband went to ask and they said they just dropped our order. My husband asked for our money back and they said no, it would be only 2 more minutes. After waiting another 10 minutes our food came out. It was mediocre at best. We were extremely disappoin... read more
Business response:
Thank you Chelsea for reaching out to us regarding your visit today. We are truly sorry for the experience you had. We definitely strive to put out the highest quality food in the fastest time possible each and every day. We also pride ourselves in the fact that our employees provide exceptional service to all our customers every day. We will speak to the manager on duty to find out what happened and reprimand the employee you had dealing with, that was uncalled for and most definitely should not have happened. We are truly ... read more
Frequently asked questions about The Burger Barn
How is The Burger Barn rated?
The Burger Barn has a 4.2 star rating with 2,664 reviews.
When is The Burger Barn open?
The Burger Barn is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com