Newly Renovated 2 Bedroom Garden Apartments and Townhomes located in the North end of Richmond across from Virginia Union University off of Brook Road. Our neighborhood features modern value on the inside with ample green space on the outside. Including slate tile, dual entry kitchen, patio & open areas for your furry friends. Water is included. Refrigerator and dishwasher are provided. W/D Connections as well as Laundry Facilities. Leasing Office located at 1304 W Graham Road #A. Our phone number is 804.330.6820

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3.1

★★

71 reviews

5★32

4★5

3★2

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1★31

Reviews(26)

Google Reviews(45)

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Ohthats c. on Apartments

★★

2 years ago

Poor Managment i have been living here since March of 2021, when i moved in i was 7 months pregant i told them that, my ac has been broke since then i have called they claimed its fixed works 1 day then stops working, it is now June 2021 almost July and its still broke and i have an almost 2 month old baby, its 81 degrees in my apartment and they have disconnected emergency mantince number so i have to wait until monday to get any help

Ohthats c. on Birdeye

★★

2 years ago

i have been living here since March of 2021, when i moved in i was 7 months pregant i told them that, my ac has been broke since then i have called they claimed its fixed works 1 day then stops working, it is now June 2021 almost July and its still broke and i have an almost 2 month old baby, its 81 degrees in my apartment and they have disconnected emergency mantince number so i have to wait until monday to get any help

Natasha B. on Apartments

★★

2 years ago

Don't move here I am currently a tenant here at Birches Apartment. I've been living here for a year and a 1/2 now and since I moved in everything that was promised to me and my family was not performed. There were roaches that was supposed to be eliminated the 1st month we got here. It's been 2 years now and now they overrun the apartment. I cannot cook without killing a dozen of roaches in my kitchen nor take a shower without seeing a roach next to me. There is garbage around where I live and also the walls are so thin that You can hear everything that goes on inside the apartment. I will not recommend anyone to live here it's like living in a dump. I am reporting this apartment to housing authority because of my condition and unsatisfact'ry. We don't even have a property manager to talk to about the issues and the main office refused to pick up the phone. There is a big hole in the back yard. That my husband and my neighbor have fell And it has been Reported But nothing has been done. Do not consider living here find another place

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Natasha B. on Birdeye

★★

2 years ago

I am currently a tenant here at Birches Apartment. I've been living here for a year and a 1/2 now and since I moved in everything that was promised to me and my family was not performed. There were roaches that was supposed to be eliminated the 1st month we got here. It's been 2 years now and now they overrun the apartment. I cannot cook without killing a dozen of roaches in my kitchen nor take a shower without seeing a roach next to me. There is garbage around where I live and also the walls are so thin that You can hear everything that goes on inside the apartment. I will not recommend anyone to live here it's like living in a dump. I am reporting this apartment to housing authority because of my condition and unsatisfact'ry. We don't even have a property manager to talk to about the issues and the main office refused to pick up the phone. There is a big hole in the back yard. That my husband and my neighbor have fell And it has been Reported But nothing has been done. Do not consider living here find another place

Dave D. on Apartments

★★

3 years ago

Roaches This place have a lot of roaches, dirty hallways and awful lawncare. Don't move here its a waste and so nasty unless u want a lot of roaches morning and night!!

Faith N. on Apartments

★★

3 years ago

LOVE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I can not express how much I LOVE these apartments. The new landlord or whatever u call it is amazing!!! He treats everybody with respect and dignity plus he loves my cooking lol but he very understanding and compassionate and he actually listen not because its his job but because he actually cares. I recommend this to every college student that is just starting off and couples who are looking for their first apartment.

eric b. on Apartments

★★

3 years ago

maintenance When I tell you , Mr Al is one of the best maintenance men around. He always come on short notice and get the job done to the best of his ability.

Monica J. on Apartments

★★

4 years ago

Maintenance guy works I was in the office today talking to the manager. I wanted to let him know what a great job Alvin does when I call in a work order. He takes care of everything and he is very nice. I have lived places where maintenance was nasty and it took forever to get work done. I had a issue that took a couple of days and I called the manager. He was so apologetic and made no excuses. He toled me that we had the ticket and that we accidentally skipped it. He don't give you no excuses like the last one. He own up if something wrong. First thing next morning Al was at my apartment. I came in to thank the manager and to tell him that Al did a good job. He tole me that I would receive a survey and to answer honestly. I decided to give a review, cuz I am very happy here and love my apartment.

Catriece W. on Apartments

★★

4 years ago

I made the right choice I looked at a lot of places to live in the area. I wanted to see what I was gonna move into. Many places acted like I was bothering them and that I was taking their time like I was holding them up from lunch. I was thinking it was going to be the same at the birches. NOPE! Mr. Berry was smiling and seemed like he was happy to see me. He grabbed a brochure and I thought that was all I was going to get. He grabbed his keys. He show the picture and said we was gonna see an apartment. You can tell he really like what he do. I was worried that he was gonna change after I moved in because some reviews talk about the manager. He told me he was the new manager. He was not lieying either. When I come into the office, he always say how my favorite resident.. He probably say that to everybody but i dont care. he make me feel special. It is very quiet here. My neighbors always speak to me.

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