The Big Lot at Chris Crain Dodge Jeep Ram

Benjamin D. 

on Birdeye

3 days ago

I bought a Jeep Gladiator last week after narrowing it down to two choices. I chose the one advertised on CarGurus with leather seats and a cold weather package, but ended up with cloth seats and no cold weather package. I'm okay with the cloth seats, but I’d never buy a truck without the cold weather package. I’ve spent the past week leaving messages for the managers and finance guy, but no one has called me back. This is the second truck I’ve bought from this dealership in 14 months, and it’ll be the last. My salesman was ... read more

o o. 

on Birdeye

5 months ago

WARNING: a few years back, I received car service from Towbin Alfa Romeo on Gilbert in Henderson Nevada. I went in for an oil change and from that point I had 4 months of continued issues with my car. After the oil change a cap connected to the oil tubing popped of and oil dripped all over my engine. I took it back and they fixed the cap, but failed to water down the oil off of the engine. My car started smoking, again I had to take the car back. They watered down the engine, but the mechanic forget to remove the HUGE ... read more

mewatchee y. 

on Birdeye

a year ago

Aside from the floor Sales rep, who was first class, the Sales Mngr / Owner, Finance Rep etc. were anything but. Conceited, indulgent and pompous attitude to a would be customer. Agreed a price, checked in 2 days later and the price had gone up by 2K without any rationale. No direct responses from the Sales team. Generally speaking, a puzzling business strategy for a North American market for Alfa. Larry Dominique should have a robust Quality review of that side of the counter,. Very disappointing and the reason I am not buy... read more