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The Big Clean Co
- Home Services
- Hartford, CT
About this business
Location details
1/14 Wells St, Hartford, CT, 3199, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The first deep clean was great. They missed a few obvious spots that were listed on their deep clean schedule. The next few standard cleans the quality went down hill a bit. Now I've had them confirm my clean 3 times, and 3 times no one has shown up. Half the time no one answers the phone or emails. I've had to chase them up twice for invoices and just left the last one. Figured if they wanted to be paid, they'd actually send it. Do not recommend.
DO NOT USE THE BIG CLEAN CO. I was quoted an end of lease clean including exterior windows and carpet steam clean. I was astounded to walk in and see nothing was done except the kitchen. The carpets were not steam cleaned, the windows were not clean. There was dust everywhere drops of dirty water on the floor, I have countless photos of everything they didn’t do. I contacted them countless times over email with no reply, I have tried calling them multiple times a day with no answer. Disgusting, I now can’t afford to book ano... read more
Another very unhappy NDIS participant here. Communication was great and I felt really optimistic about this until access to my funding was secured, then it went downhill very fast and it's pretty clear that we participants are just a source of money to businesses like this, not people struggling with daily life. - It took a week to confirm my regular booking date after sending back my service agreement, despite following up 3 times. - I tried to cancel a booking 3 times over 11 days because I was going away, yet still receiv... read more
Overall a good job! Thanks Big clean co. Huge shout out to Nicole who made everything squeaky clean.
Frequently asked questions about The Big Clean Co
How is The Big Clean Co rated?
The Big Clean Co has a 4 star rating with 53 reviews.
When is The Big Clean Co open?
The Big Clean Co is closed now. It will open tomorrow at 9:00 a.m.
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