The Bernic Hotel New York City, Tapestry Collection by Hilton

Kim P 

on Google

3 months ago

The good: The location. Rooms are clean. Elevators are decent if maintenance and housekeeping aren’t using them. Staff is generally helpful, but our request for extra towels was ignored until we asked again later in the day. The not-so-good: The fitness center is NOT on site. The lobby is incredibly small, and the space that is accessible to guests is also used by housekeeping and maintenance as they move their carts and laundry around. Using the elevators can be tricky. Would we stay here again? Not unless it was a great ba... read more

Kate Summers 

on Google

3 months ago

This will be my new go-to hotel in NYC. I stayed in the king room with balcony and it was AMAZING! Spacious and super comfortable. I spent a ton of time on the balcony, just enjoying the sights and sounds of the city. Staff are so lovely and helpful. Place was immaculate! From the hotel’s convenient location I walked to Bryant Park, Grand Central Station, St. Patrick’s Cathedral, the UN, and shopping on 5th Ave. I could have walked to more, but I was in NYC on business and ran out of time. Bottom line: this hotel is in a gre... read more

jeffrey yax 

on Google

3 months ago

Great location, service, and a comfortable room. Only 2 complaints that prevent this from being 5 stars are the balcony not being sealed well with the door closed. You could hear everything and had wind whistling. The sink also backed up like crazy, just washing hands had it 3/4 of the way full 

Mason 

on Google

3 months ago

Really expensive in the week. Got woken up by garbage trucks and construction multiple times at night (on the 6th floor) . Didn't know it was going to go from $190 to $600 on Tuesday. Didn't get a discount for being prior DOD gov service. The room was ok with a balcony too. Pretty good location as well. The bar/restaurant was not good at all and it's expensive. Service was good. Couldn't hear TV speakers well even on 76 

Serconia Thompson 

on Google

3 months ago

On arrival, one of the two elevators that they have was out of order. So we had to wait a while to get up to our room which was on the 15th floor. Later that night, go to take a shower and the water temp was either boiling hot or cold. Couldn’t get it to warm . Called front desk, attendant said she would send someone up. Twenty minutes passed , called again and was told that maintenance was stuck in the elevator . Would be another 10 mins before he could get to our room . It’s 9:30pm at this point. We explain to the attendan... read more