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The Belvedere Apartments
- Apartments
- North Chesterfield, VA
About this business
We are open for self-guided, virtual and in-person tours! With a prime location just minutes from culturally vibrant downtown Richmond, The Belvedere Apartments offers residents small town charm with access to cosmopolitan possibilities. Take a quick day trip to the unique neighborhood of Carytown just 15 minutes away for plenty of shopping and dining. Afterwards, enjoy dinner close to home at upscale Ruth's Chris located at the historic Bellgrade Plantation. When the weekend hits, bring the kids to the nearby family-friendl... read more
Location details
11900 Bellaverde Cir, North Chesterfield, VA, 23235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Absolutely do not rent here This place is a mess. Ever since Pegasus took over it went from a nice upscale community to pure trash. The office staff is unprofessional, out of their depth , do not know basic laws regarding renters rights . They do not answer calls or emails but send lots of threatening emails. The dumpster is always broken forcing residents to put their trash outside of dumpster with the threat of fees from management . We pay for the compactor every month so it should work. . There problem is not our problem... read more
Awful Ownership. Awful Management Poor management, and nothing but money hungry ownership. Trash is consistently overflowing and the office sends out regular emails blaming tenants instead of fixing the issue. Pool is often closed, and again management sends emails that are blaming the community instead of being proactive. Sought guidance from the office because we admittedly missed our deadline to provide notice to vacate but they were less than helpful in providing us good information so we could make a well informed decis... read more
Awful community and office staff is not present No one would point me in the direction of the leasing office, they never answer my calls, when I went to apply for a unit the supervisor and “some other people” are gone. I was unable to even sign a lease here, let alone will I ever even bother trying to contact the leasing office.
Business response:
Thank you for bringing this to our attention. We are very sorry we didn't make a better impression during your recent visit and regret this was your experience. We would love another opportunity to show you all we have to offer. When you have a moment, please email us directly at Belvedere-cm@pegasusresidential.com for assistance. We hope to hear from you soon.
STAY AWAY TONS of roaches and criminal activity. NO help from the leasing office, my property has been damaged 5 times by the criminals in the parking lot and the leasing office does not care. STAY AWAY 0/5 stars.
Business response:
Thank you for your feedback regarding the cleanliness and security of our community. We really appreciate the specifics of your displeasure. Please email us at belvedere-cm@pegasusresidential.com with more details regarding your concerns. We look forward to hearing from you.
Awful Current resident. Lived here many years. Dirty premesis, very poor management, no special amenities, pool is often closed, maintenance workers unskilled, office sends out snarky emails to residents often.
Business response:
Hello, thank you for reviewing. We appreciate you as a long-term resident and want you to feel that your voice is valued in our community. Our team is disappointed to hear of any way in which our service has not met your expectation, and we would appreciate the chance to speak with you directly. Please email us at communications@pegasusresidential.com when you have the time.
Going Downhill Resident 2020-2023 This place has gone down hill. Management refuses to return phone calls and the front desk will always "be back in 10 minutes". Maintenance is understaffed and overworked. This place is the definition of corporate capitalism. Rent has gone up on average by about $250 / year since I moved in. Don't waste your time with this place, they rely on location and then provide minimal service. Personal Example: I am currently being taken to court for eviction because I am 10 days late on rent, I move... read more
Business response:
We are very sorry to learn of your recent experience and apologize for any lack of communication. We want to do better and have noted your comments in order to share with our team. If you'd like to speak further regarding this matter, please contact us at Belvedere-pm@pegasusresidential.com for assistance. Thank you.
Terrible management Management is disorganized and unfriendly. They will often send out passive aggressive emails to the community, and make no effort to get to know their tenants. The apartments themselves are fine, but can have bug problems. Management does very little to maintain the property - that beautiful lake pictured on their website was left drained and overgrown with weeds for over half a year.
Business response:
We are disappointed by your comments, if you've received anything less than our best. Our team is dedicated to our residents and values their feedback, so we appreciate your insight as to how we can improve. If you would like to speak with us about your experience, please email us at Belvedere-pm@pegasusresidential.com. Thank you.
Be careful The apartment layouts and grounds are good. A month after I moved in I started noticing that they have a bug problem here. Started seeing cockroaches here and there in my apartment. Also got confirmation from another resident that they were having the same problem. For the price we pay we shouldn't be having these type of problems here. Especially with an additional pest control fee.
Business response:
Thank you for taking the time to leave a review. We value our residents and want to provide the best possible living experience for them. Please reach out to us at Belvedere-cm@pegasusresidential.com so we can get some additional details and resolve any lingering concerns.
Maintenance Team at The Belvedere The Maintenance Team (James, Mike & Matt) at The Belvedere are the best. Quick response to service calls and are always courteous. The grounds are kept clean and can always see them riding around the complex in their golf carts giving a wave and a smile as they pass.
Business response:
Thank you for the positive feedback of our team. They always strive to give five star service and take pride in what they do.
Frequently asked questions about The Belvedere Apartments
How is The Belvedere Apartments rated?
The Belvedere Apartments has a 4.1 star rating with 305 reviews.
When is The Belvedere Apartments open?
The Belvedere Apartments is open now. It will close at 6:00 p.m.
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