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The Basement Guys Cleveland

4.4

About this business

For two decades The Basement Guys® Cleveland has specialized in providing customers with exceptional basement waterproofing solutions and foundation repair in Greater Cleveland and all of Northeast Ohio. We also repair crawl spaces and finish basements. If you want to learn more or schedule your free estimate then give us a call! 

Location details

778 McCauley Rd #140, Cuyahoga Falls, OH, 44224, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.4474 reviews
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Toya H's profile image
Toya H 
on Google
a week ago

I didn’t get what I paid for. If they couldn’t level the concrete as agreed then I shouldn’t have to pay the full estimate as if they used all the poly I expected to level the concrete. I was told it wouldn’t be perfect but this does not look like anything was done except caulk. I expressed my dissatisfaction and emailed them. No response yet. Extremely disappointed, .now I need someone to come in and level as I requested. Waste of money. This is NOT level, it’s still a trip hazard Update Beware- I do not recommend. They nev... read more

Catherine Cole's profile image
Catherine Cole 
on Google
a week ago

My husband and I were told by Ohio Basement Authority that our foundation was bowing in due to standing water against the cinder block, which we can’t even see because it is covered by mastic. We were assured that it was very serious and required $20,000+ of work to correct. We had 3 additional basement companies come out and they each confirmed (without being told what we were told by Ohio Basement Authority) that nothing we were told by Ohio Basement Authority was accurate, and that we had a very minor problem in our hands... read more

Derek Radcliff's profile image
Derek Radcliff 
on Google
2 weeks ago

It has taken me quite a while to write this, but I continue to see the damage caused by a mistake Ohio Basement Authority made when working on our crawlspace. The crew unplugged our sump pump to use the outlet and never plugged it back in. Unfortunately, this happened right before we left for vacation, so we came back to a partially flooded basement. The service representative we spoke with was polite and offered to bring fans to help dry things out, but by then the damage was already done. The rest of the communication thro... read more

Jason's profile image
Jason 
on Google
a month ago

20 hours ago I responded to the Message and sent my contact information still have not been contacted 

T G's profile image
T G 
on Google
a month ago

Would give zero stars if I could. I needed a patio leveled and the sales rep took me through a song a dance that ended with a quote of $6700. The cost to tear out and pour a new slab was less............If you need concrete leveling call SlabMasters in Stow. The are 5x the quality for a third of the cost. 

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Frequently asked questions about The Basement Guys Cleveland

How is The Basement Guys Cleveland rated?

The Basement Guys Cleveland has a 4.4 star rating with 474 reviews. 

When is The Basement Guys Cleveland open?

The Basement Guys Cleveland is open now. It will close at 5:00 p.m.  

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