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The Basement Doctor

4.8

About this business

Central Ohio’s #1 Basement Waterproofing, Foundation Repair & Crawl Space Encapsulation Contractor since 1987! 

Location details

13659 E Main St, Reynoldsburg, OH, 43068, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.81,286 reviews
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L S.'s profile image
13 years ago

Couldn't ask for a better group of people! Working with them was a pleasure and they went above and beyond expectations. Thank you! 

David R.'s profile image
David R. 
13 years ago

Absolutelt the worst! – They should have an option to give 0 or even a negative number of stars if they're asking people to review the basement doctor. The rep promised me they would take care of all my problems. The biggest problem I ended up having was that he didn't know what he was doing. He lied to me and then tried to add thusands of dollars to my contract. Don't waste your time with this company. 

grhouser's profile image
grhouser 
13 years ago

Go elsewhere – This business which is based in Reynoldsburg but services other areas including Dayton is a complete mess. Not only is their voicemail/call service difficult to deal with but they stratify your call through multiple layers of know-nothing representatives who promise to have somebody who knows something call you back. THEN, be prepared to wait... an eternity until you decide to call them back. NEXT, they give you an attitude and you still have not gotten an appt scheduled or even talked with a person who knows ... read more

Goldfish Grande's profile image
Goldfish Grande 
14 years ago

Good Experience With Basement Doctor – I had a good experience with The Basement Doctor. I had a leak in basement, and called for a free estimate. The salesperson was nice, clean cut and knowledgeable. He recommend a few things I could do myself and they worked. I'm glad I called The Basement Doctor. 

chris1961's profile image
chris1961 
14 years ago

Outrageous! – Wanted to do a simple finish to our 24x20 basement, w/two windows to box in. Also wanted the ceiling done, everything painted, and carpeted. I got 4 estimates, the Basement Doctor was last. My estimates were as follows; 1. $7800 2. $7400 3. $7900 4. $31,150 Thats right, its not a typo...over 31 thousand dollars! Thats almost 1/5 the total cost of the house! They are either confused, crazy, or thiefs, and I suspect the latter. Stay FAR, FAR AWAY! 

annynon's profile image
14 years ago

Beware of Basment Doctor – Or less stars if I could There is not enough space to fully tell you the experience I had with this bunch and they have lots of tenicles of companies under other names. Beware. They send out a saleman who knows nothing about deteriating basements or how to recognize if one is going to be deteriorating. He picks what they'll do and that's all they do and all they guarantee. He has no experience with anything but the tape-measure.and sales hype. But his decisions are what you'll be stuck with for 25 ... read more

Frequently asked questions about The Basement Doctor

How is The Basement Doctor rated?

The Basement Doctor has a 4.8 star rating with 1,286 reviews. 

When is The Basement Doctor open?

The Basement Doctor is closed now. It will open at 8:00 a.m. 

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