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The Ayva Apartment Homes
- Apartments
- Irving, TX
About this business
Location details
4057 N Belt Line Rd, Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I’ve had an excellent experience with the leasing office team since moving in just a few days ago. Everyone has been professional and responsive, and I especially want to recognize Imelda for going above and beyond. From the very beginning, every time I call with a question, someone answers right away and makes sure my concerns are fully addressed. What really stood out was how quickly they handled my maintenance requests; I reported several small and medium issues and missing items in the apartment, and a technician was sen... read more
I had a wonderful experience working with Imelda. She provided excellent customer service throughout the entire apartment leasing process. Imelda was professional, knowledgeable, responsive, and always willing to answer my questions. She made finding the right apartment easy and stress-free, and her friendly attitude made me feel valued as a customer. I highly recommend Imelda to anyone looking for an apartment. Her dedication and commitment to helping residents are truly appreciated. Thank you, Imelda, for making the experi... read more
Worst apartment worst service
I am very disappointed with my experience. Before applying, I specifically explained that I was relocating from out of state and asked what documents would be required. I was told that out-of-state applicants were accepted, so I proceeded with the application process. After applying, I was denied because I could not provide a letter from my employer stating that I would be paid over the summer. The issue is that I work for a school, and the school is currently closed for the summer, making it impossible to obtain that letter... read more
We do not recommend Ayva Apartments due to their very poor service. Our AC has not been working for over 8 days, even after we submitted an emergency maintenance request. In Texas heat, this is a serious issue, but nothing has been done to fix it.We called multiple times and were repeatedly told the same thing. We were promised the AC would be repaired within 2 days, but it still has not been fixed. When we went to the leasing office for help, Imelda Romo was very rude and unprofessional. She argued with us, would not let us... read more
Frequently asked questions about The Ayva Apartment Homes
How is The Ayva Apartment Homes rated?
The Ayva Apartment Homes has a 2.4 star rating with 291 reviews.
When is The Ayva Apartment Homes open?
The Ayva Apartment Homes is open now. It will close at 6:00 p.m.
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