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The Avenues at Carrollton

3.3

About this business

Carrollton is a vibrant community that is well known for its high quality of life, abundant parks, schools and safe neighborhoods. Carrollton is connected not only by transit options such as rail and highways, but through family and friends that rooted here. Located minutes from everything, including shopping, restaurants, and nightlife, Carrollton blends its historic culture with modern day charm. 

Location details

4689 Mustang Pkwy, Carrollton, TX, 75010, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.3251 reviews
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Gary Forward's profile image
Gary Forward 
on Google
4 days ago

I relocated to North Dallas in March 2021 and lived at two properties: The Avenues of Carrollton and The Residences at Promontory. Both were clean, well-located, and had reasonably approachable staff. However, they were managed by Willow Bridge Property Company—and that’s where the problems began. As a disabled veteran transitioning into civilian life, I’ve always paid rent on time, maintained my unit, and expected fair treatment. Instead, I experienced: - An apartment not ready on my scheduled move-in date - Mismanagement a... read more

AshleyKnox's profile image
AshleyKnox 
on Google
6 days ago

Great experience —from touring the property to signing with the property. ***Coming back to edit my review because I’ve been living here for 2 months now & the entire Portico management staff is terrible, it took over a month for me to get a working mailbox key, the first one never worked…fixed it then all of sudden lost the new key same day I was supposed to pick it up. All of the trouble could have been avoided if all keys were checked before I officially moved in. Managment has now changed after being here for two months ... read more

Vanessa Adams's profile image
Vanessa Adams 
on Google
2 weeks ago

New management took over, very racist people, they treat people differently, and rudely. When the old management was here I have never had a problem. I have been here with my dad for over 5 years, never wrote a review or complain about anything. I went in to go get a mail box key because I misplaced mine, I asked the lady at the front if she could help me open it up for me so I can get my mail, I was the first person there, she was about to help me when this white lady walked in, she stopped whatever she was doing for me and... read more

Alexiz Rodriguez's profile image
Alexiz Rodriguez 
on Google
3 weeks ago

Faby at The Avenues at Carrollton was absolutely amazing! She was so helpful and incredibly knowledgeable throughout the entire process. From answering all of my questions to walking me through every step, she made everything so easy and stress-free. You can tell she truly cares about her residents and takes pride in what she does. Her friendly attitude and professionalism made me feel confident and comfortable in choosing this community as my new home. If you’re looking for someone who will go the extra mile, Faby is the on... read more

Lulu Yin's profile image
Lulu Yin 
on Google
a month ago

Don’t think about moving in here!!! I lived there 6 months and had to ran away…… The management team was unprofessional and unhelpful. I was trying to update my new address and get my deposit refund check, I sent out couple emails regarding this and never get any replies back and I had to call them. The lady told me I have to wait 30-60 days. However I was told I will get my refund no later than 30 days after move out before. She then hang up my phone herself, this is not the first time! I emailed couple of times after the p... read more

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Frequently asked questions about The Avenues at Carrollton

How is The Avenues at Carrollton rated?

The Avenues at Carrollton has a 3.3 star rating with 251 reviews. 

When is The Avenues at Carrollton open?

The Avenues at Carrollton is closed now. It will open at 9:00 a.m. 

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