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The Autobarn Service Center

4.1

About this business

Location details

2201 Autobarn Place, Evanston, IL, 60202, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.1440 reviews
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sinan ersoy's profile image
sinan ersoy 
a day ago

Extremely disappointing and unprofessional experience at this dealership today. I brought in my 2021 Mazda CX-9 under an active CPO warranty due to the known excessive oil consumption issue (TSB). Before any work began, two different staff members explicitly assured me that the diagnostic fee would be covered under warranty if an issue was found. However, after their technician confirmed the oil level was low, the management completely went back on their word, demanded a $213 diagnostic fee, and blamed their own failure to p... read more

Eric H's profile image
Eric H 
2 days ago
CLINT KING CAYLAN's profile image
CLINT KING CAYLAN 
3 days ago

I recently had an excellent service experience at The Autobarn Mazda of Evanston with my 2024 Mazda CX-90, and I couldn’t be happier with the professionalism, communication, and customer care I received. A special thank you to Katherine (Katie) Wishnoff, my service advisor, for her outstanding assistance throughout the entire process. From the moment I brought my vehicle in, Katie was professional, accommodating, and very responsive. I especially appreciated the smooth and efficient communication process, including timely t... read more

Ashley Sturgeon's profile image
Ashley Sturgeon 
6 days ago

I have been coming to the Autobarn Mazda for years and recently I had a wonderful experience all thanks to Katie! Katie went out of her way to be kind and very helpful! I was having trouble recieving text updates and Katie took some time to ensure the situation was resolved. When my car was ready, in addition to the standard text message she also gave me a call to make sure I saw the message. Thank you again, Katie! 

Joseph Petrone's profile image
Joseph Petrone 
6 days ago

The experience is the same every single time I bring my vehicle here to get serviced and it is absolutely wonderful, relaxing, and a complete pleasure !!! One of the main components would be professional and expert Workmanship and the servicing of my vehicle and inspections the other main component would be the interaction with the employees who carry a very uplifting, upbeat, professional persona, of which whom also explained the details of the service and are open to all questions pertaining to My vehicle !!!! My every vis... read more

Frequently asked questions about The Autobarn Service Center

How is The Autobarn Service Center rated?

The Autobarn Service Center has a 4.1 star rating with 440 reviews. 

When is The Autobarn Service Center open?

The Autobarn Service Center is closed now. It will open tomorrow at 7:00 a.m. 

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