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Thai Urban Kitchen (TUK) is The latest restaurant to be unveiled by the talented team of restaurant from New York, whom have opened more than 15 successful trendy establishment. TUK embraced the true essences of elegance, the Black and white motif dining room is highlighted by a magnificent temperature- controlled mall of wine with a calm and soothing water feature, and the delivery of the highest level of service.
500 W Madison St, Chicago, IL, 60661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 10:00 p.m. | |
Tue | 11:00 a.m. to 10:00 p.m. | |
Wed | 11:00 a.m. to 10:00 p.m. | |
Thu | 11:00 a.m. to 10:00 p.m. | |
Fri | 11:00 a.m. to 10:00 p.m. | |
Sat | 12:00 p.m. to 10:00 p.m. | |
Sun | 12:00 p.m. to 10:00 p.m. |
Not a good choice for sushi – My mother and I ordered the sushi for two, and this was during a busy business lunch rush. We enjoyed the decor and environment of the restaurant, especially the restrooms, which were very clean. However, our waiter was completely incompetent, knew nothing about the menu and completely forgot to bring our miso soup that was supposed to come before our sushi. We had to ask on four separate occasions for our soup, and he finally brought it AFTER we had finished our sushi. Our sushi was also not of... read more
No Service Whatsoever! – I have eaten here 3 times, but only sushi and only at the sushi bar, but service was always so inconsistent, different waiters flying by, but I just handed in my order to the sushi chef and they would make and deliver my sushi rolls. Today I wanted to try their Thai, I was seated, and waited 30 minutes for a waiter. There were no waiters in sight. I noticed that the customers who were seated up front had their food, but no waiter ever came to see if they needed something else. I waited, and waited, a... read more
Good sushi – I went for dinner last Friday night, and was pleasantly surprised by the maki. We had a few different rolls. Spicy Tuna had the perfect amount of heat. Rainbow roll was also tasty. The dumplings were very full of shrimp and pork, and a nice way to start out the meal. Thai Urban Kitchen is a nice find!
Poor service! – I should have know that when no one greated us at the door, there would be a problem. The bartender seated us without a word. I tried to tell him that we had reservations, but, he didn't even acknowlede that I was speaking to him. No wonder, there were only 2 other people in the restaurant!! The waitress was slow and so were our drinks. She blamed the bartender for the timing and didn't even offer to compensate us when she delievered our drinks (after asking twice) after we had finished our dinner. The food w... read more
Located in the frantic Ogilvie Transportation Center, this spicy sanctuary from the Sura set delivers Thai to Loop workers. – In Short Hip and chill despite its train station locale, this eatery courts commuters with creative, affordable Thai dishes. The sleek dining room is pristine with white tables, bright white columns and a sculptural fountain. House specialties run the gamut--from berry and kaffir lime sugar-accented brioche French toast for breakfast to lunchtime maki, semolina fritters accented with coriander and chi... read more
Perfect for missed trains! – I went into TUK the other day because of course, I missed my train! I hate going into the food court at Ogilvie so I thought I'd try out Thai Urban Kitchen instead. What a clean and modern addition to the station! I had sushi and had so much fun watching the chefs make it! The food was great, the staff was super friendly and I was able to get in a better than average, healthly meal in while I waited for the next train! I would definitely recommend! Also, I can't wait to go back for dinner! I hear... read more
TUK did not measure up on the service... – Yesterday (10/31/2007), I had lunch at TUK (Thai Urban Kitchen) with a friend. I was really excited about a new restaurant in the Ogilvy transportation center. The atmosphere and decor were nice. The food was good. However, our service was extremely slow. We made ourselves feel better by saying our waitress ?forgot about us,? but we had to ask for the check and for someone to get our waitress so we could pay. She was equally slow bringing back the change. However, that?s not the mos... read more
Misleading – Every entree on the menu is made with fish. Unlike every other Thai restuarant on the planet, they will not accept requests to make even a single entree on their menu without fish sauce. Who ever heard of a Thai restaurant with no vegetarian food? And they are deceptive about it, too. They have tofu dishes on the menu - which they must know will mostly appeal to vegetarians. And f you ask them whether their entrees are vegetarian, they will say yes! When I asked specifically about fish sauce, the waiter actually... read more
Decor is Amazing! – Thai Urban Kitchen such a cool location. Its located inside of Ogilvie and the decor is not what you would expect when you walk in. Very sheek modern, with a really cool fountain in the middle of the dining room. The food was really good, sushi was amazing, and very beautiful and creative. If you go by yourself sit at the sushi bar and watch these guys make it!
Thai Urban Kitchen has a 3 star rating with 23 reviews.
Thai Urban Kitchen is open now. It will close at 10:00 p.m.
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