This profile has been claimed by the business owner or representative.
Texmac Inc
- Consumer Goods
- Charlotte, NC
About this business
Established in 1974, TEXMAC is a subsidiary of Japan-based ITOCHU Corporation. Founded in 1858, ITOCHU Corporation is an internationally integrated company with offices in more than 80 countries and operations that cover a broad range of industries. TEXMAC is a member of ITOCHU's machinery group division. The company is engaged in the import and export of a broad spectrum of machines, ranging from pocket calculators to satellites. As a leader in the import and export of textile machinery, TEXMAC is also engaged in the develo... read more
Location details
3001 Stafford Drive, Charlotte, NC, 28208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Taro and the HappyJapan family are the best! We bought the HCU-2 embroidery machine, and it is like a Cadillac! We look forward to doing business with them in the future and buying more HappyJapan machines! - B-CO Creations, LLC - Concord NC
Purchased 2 HCS3-1201 in December 2024. End of February 2025 not even 90 days had major issues. Service on the machines is non existent. No one at Texmac can be reached on the phone. Sent a representative to fix and he has no clue. He has been to my location twice with no improvement. The third time he was supposed to visit was a no show. It has been 30 days and nothing has improved. Buyer beware no customer service at all. Do not purchase this product.
I absolutely love my HCU2-1501. Thank you. Great communication..
The technical support department is NON EXISTENT. Their representatives are impossible to get a hold of. They can not diagnose a problem. We have been dealing with a broken HCD2 for over 3 months now. They just keep selling us parts that do not work. Most independent technicians do not service this brand. I would love for someone from Texmac to respond to this since emails and phone calls do not work. I will say the sales department has been more helpful than technical support.
I love my HCD 3 1501 Embroidery Machine and the people at Texmac are amazing.
Frequently asked questions about Texmac Inc
How is Texmac Inc rated?
Texmac Inc has a 4.2 star rating with 10 reviews.
When is Texmac Inc open?
Texmac Inc is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com