Texas Roadhouse

Darlene H. 

on Birdeye

4 years ago

My favorite restaurant. Except tonight with take out order. Pretty disappointed. Order wasn't complete. It's not the first time with our take out order that that's happened. Other than that, its my favorite place to eat dine in 

L O. 

on Birdeye

5 years ago

continued from previous review post!!!! He sat down and started to eat.....WHAT DID I HAVE TO EAT????...... SMH..... I tried to eat the "TOUGH COUNTRY FRIED SIRLOIN"....WITH NO "SMOTHERED SAUTEED ONIONS".....WITH NO "SMOTHERED SAUTEED MUSHROOMS"....THAT WE PAID AN EXTRA $3.98 + tax for.....WITH NO "SMOTHERED GRAVY"......WITH NO MASHED POTATOES WITH BUTTER & GRAVY.....WITH NO GREEN BEANS.....WITH NO EXTRA GRAVY THAT WAS ORDERED FOR EACH OF US........HORRIFIED, my spouse asked if I was ok....I replied with a "white lie" that "... read more

L O. 

on Birdeye

5 years ago

THERE SHOULD BE NO "star rating" BUT THE REVIEW SITE WILL NOT LET ONE POST WITHOUT CLICKING ON A STAR AND DOES NOT GIVE A HALF STAR OPTION!!!!...... BECAUSE THERE IS NO WAY TO PUT "NEGATIVE STARS".....SENIOR CITIZEN COUPLE who live out in the country supporting our local restaurants during COVID 19 (NO SENIOR DISCOUNT OFFERED/GIVEN).....WILL NOT BE SUPPORTING TEXAS ROADHOUSE, TOPEKA, KS again after +/- 13 years......We have been going to Texas Roadhouse in Topeka, KS since it first opened (13+/- years now). We live out in t... read more

Nia H. 

on Birdeye

5 years ago

I visited the texas roadhouse in kentwood michigan 06/15/20. To say my experience was terrible is an understatement. I ordered a meal that took almost 45 mins- 1hr to come out correctly and in its entirety. i was either missing A1 sauce, my straw, mushrooms etc. my was total of $25.27 before i could leave the parking lot i received notification from my bank alerting me of a charge for 30.49 from texas roadhouse i was baffled because the person who joined me for dinner was already inside the restaurant asking Meaghan The Ma... read more

Joyce P. 

on Birdeye

5 years ago

Delicious food, disappointing service. Arrived about 6:30 to a very busy Roadhouse in Kingston NY. Only waited about 15 min before being seated. Drink order given - mug of beer and a tea with milk. Glass of water and tea with cream arrived. Beer finally came alone. Milk finally came alone. No sugar on the table. Sugar finally came. Elected to have salads with entree. Waited 10 min. for bread, after asking for it. Waited...40 min. and finally asked about a salad. Server went to check, came back empty handed saying we asked fo... read more

Jessica K. 

on Birdeye

6 years ago

Extremely disappointed with our visit. We haven't been to Texas Roadhouse in a while and our previous visits were great. After this,  I don't think we will be coming back. We ordered a 16 oz ribeye, bone in ribeye and chicken alfredo. It took quite some time for the food to arrive. The bone in ribeye was cooked perfectly but the 16 oz that was ordered came way over cooked to the point of being grey and dry in the middle. I notified the manager and she had me pick another steak to refire. It took over 20 minutes to refire and... read more

Patricia M. 

on Birdeye

6 years ago

We always come to this place for a good steak, very desappointed this time , the ribe eye was 1/2 fat , quality is decreasing .manager said that ribeye is like that , after 10 years coming to this place, we will think twice next time before coming back to this place .