Texas Roadhouse

Tracy Y. 

on Birdeye

4 years ago

I'm a loner but usually love Texas Roadhouse but they are a big disappointment just because I use the drove thru it must give them the right to give me the hard burnt rolls. Steak isn't cooked right let alone theweigh the 6 Oz. Was only little over 4 1/2 Oz. Almost 5. Then I asked for mushrooms and onions you know smothered and my onions were the skin only that I Almost chocked on... and I didn't want to give a star but won't let me submit without it.  

Pam Stafford F. 

on Birdeye

4 years ago

Ordered online Aug 21, 2021 for the first time, my order was suppose to be ready at 6:57pm, did not receive my order until 7:40pm. I called when I arrived and they did not say anything about any delays. I ended up having to call again to get my order. The steaks were cold and overcooked, fried pickles were also cold. 

Alissa R. 

on Birdeye

4 years ago

I was in the restaurant, I had the worst service. I was not waited on, not even asked what drink or what I was ordering. I sat there for a half hour. The waiter c.j. refused to come to my table. All I was offered was the bread. The manager did nothing to ease my concerns. I was very unhappy. The host and staff was snotty and rude. The sad part is I was going to spend at least 40 dollars including tip I wouldn't recommend this place to anyone because the customer service sucks. 

Joella M. 

on Birdeye

4 years ago

I bought my family Sunday dinner last night and it was a disaster. 1. One meal was not even included in the bag. 2. My sons steak was only cooked on one side. it was not even turned over. 3. One steak was suppose to be medium and it was bright red and bloody. 4. The chicken was like rubber and over cooked. 5. The salmon was crunchy, dry and very over cooked. 6. The salad dressing was placed in the salad bowl, then the lettuce put on top. so it there was barely any salad. And you had to dig out the dressing.... read more

Josiah P. 

on Birdeye

4 years ago

It's sad that a local business can't be trusted due to employees personal vendettas. I've visited many times with no problems and then after Kim Tiedemann got butthurt over something she did herself all of a sudden when I eat here I spend the night doubled over in pain feeling like I'm going to vomit. I won't be back until it's a safe environment again and it is without a vengeful thief being employed there. Extremely disappointing.  

Vincent B. 

on Birdeye

4 years ago

Absolutely Horrible Service. Let me say that we are very easy going and not high maintenance at all. My girlfriend and I went out to dinner at Texas Roadhouse in Nashua for her birthday. We were seated. Then we waited and waited and waited for nearly 15 minutes. No waiter/waitress ever came by. At least 8 employees went to the pay station computers which are not more than 20 feet away. To say the service was terrible is an understatement. We used to go here regularly, but never again!! The front area where the hostesses are ... read more

Clyde W. 

on Birdeye

4 years ago

Okay but not memorable as in past visits. Impressed by the new check in window outside with the seating area. Also saw staff wiping down menus to disinfect them which was encouraging. We picked Texas Roadhouse for our anniversary lunch and all started well. Server was prompt and courteous. Fried Pickles appetizer really impressed with its seasoning and taste. And the dinner rolls are just so tasty. Could have probably eaten a half dozen but we were only brought a basket of 4 before our meal. My wife's prime rib was per... read more

Gwen S. 

on Birdeye

4 years ago

Ordered on line, made an error in my order, called to correct it and the when I picked it up they left off one of my items. I was so frustrated and upset I didn’t want to wait to get it corrected. But the 15oz ribeye was delicious 🤤  

Debbie J. 

on Birdeye

4 years ago

Went to Texas Roadhouse for lunch. We don't have cell phones so the desk person told us we could wait in the waiting area and she would come get us. She later came out and told all customers to wait outside or in their vehicles. We waited outside for some time, went back in to let them know we are still outside in case they called us. Our name hadn't come up yet but we were told they would let us know when our name was called. Shortly after that I noticed two parties going in that put their names in after us. I went in... read more