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Texas Institute For Neurological Disorders
- Neurologist
- Denison, TX
About this business
Location details
2201 S Austin Ave, Denison, TX, 75020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr Morales Sr. is great, the office telephone system is horrible. Hardy ever get through to a person almost always have to leave message and half the time never get a return call.
My sister has been fighting these people to answer their phones for 6 years! She lives 5 hours away so its impossible to just drive up there and talk to someone. She travels once every year to see these people and they cant even answer their phones! Absolutely ridiculous. whoevers job it is to answer phones should be fired!!
Absolutely ridiculous inconsiderate customer care!!! This location does not honor the time of its patients. Just yesterday, patients were visibly angry at having to wait up 1 1/2 to 2 hours after being checked in for their appointments. Some patients walked out vowing not to return. The staff did not seem in any way concerned that they had wasted their patients' time. Additionally, we had an appointment cancelled within hours of the scheduled time with no remedy other than to reschedule later. It is no concern to this staff ... read more
Dr. Morales is fabulous but his staff is very lacking. My husband was supposed to have 2 MRIs scheduled, one of his spine and one of his brain. The nurse said he didn't need one of the brain since he was getting one of the spine. I begged them to check with the doctor but the staff refused and would not schedule the brain MRI. I had to leave one office and drive to another office in Denison before finally getting someone to message Dr Morales and eventually getting the MRI scheduled.
Frequently asked questions about Texas Institute For Neurological Disorders
How is Texas Institute For Neurological Disorders rated?
Texas Institute For Neurological Disorders has a 4.6 star rating with 314 reviews.
When is Texas Institute For Neurological Disorders open?
Texas Institute For Neurological Disorders is closed now. It will open at 8:00 a.m.
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