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Texas Health Hospital Rockwall

3.5

About this business

Texas Health Rockwall wants to be your hospital - the hospital you choose to care for your family, friends and neighbors. Our commitment to you is to provide the highest quality of care possible, combined with the compassionate care you expect and deserve from your health care provider. 

Location details

3150 Horizon Rd, Rockwall, TX, 75032, United States

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3.5912 reviews
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Cookie Bell's profile image
Cookie Bell 
recommend  Recommended
3 years ago

I was recently admitted for emergency surgery. I have been in several hospitals before but never been in one where I never had to wait more than five minutes for anything. These nurses were above and beyond anything I have ever seen and I am 72 years old. I spent three days with these ladies and each and every day they greeted me with a smile. Dr. Kate was my Dr. and she saved my day. Even the cleaning lady asked if there was anything she could do for me. These employees have truly chosen the right field and dedicate themsel... read more

Kandra Haslem's profile image
Kandra Haslem 
3 years ago

I came here after a possible covid exposure, fainting, and fever. The ER staff working 12/26 7pm-7am were horrible. As a medical professional, I have never received such horrible service. The ER nurse Jennifer forced a covid swab so forcefully into my nostril it sent blood down my nasal cavity and throat. The attending physician has the worst attitude and bedside manner I've ever seen in a physician. They failed to discuss results of my labs, and I was just discharged out the door without knowing whether I tested positive fo... read more

Business response:

Your concerns were escalated to the department leaders. Someone will reach out to you to discuss your experience and review our processes. 

Kandra Haslem's profile image
Kandra Haslem 
3 years ago

Business response:

Your concerns were escalated to the department leaders. Someone will reach out to you to discuss your experience and review our processes. 

Annmarie Martin-Bixby's profile image
Annmarie Martin-Bixby 
recommend  Recommended
3 years ago

We have had two surgeries here within the last 5 months! We have had both great doctors as well as nurses! I’d love to brag on Ms. erin(not sure how to spell her first name) she took such good care is us! 

Susan Nutt's profile image
Susan Nutt 
4 years ago

Upon arrival, the front desk staff hands you a mask, WITHOUT GLOVES ON, so you get a contaminated mask and have to put it on! Since my mother’s surgery yesterday morning at 7:00 (shoulder replacement) Not 1 doctor has bothered to check in. It’s 11:15 the day after and still no doctor has shown their faces! The floor nurses are all so sweet and kind. 

Gina Catt's profile image
Gina Catt 
4 years ago

To those of you who like Texas Health Presbyterian Hospital... you’ve never had the horrible experience I have had. In Feb 2019 I went to their ER on Lakeshore because I literally thought I was dying. Come to find out, it was very serious. I had a bacterial infection from chicken which left me severely dehydrated and sicker than I’ve ever been and warranted a call from the health dept. I had good care from the physicians, but here is my gripe. I have a high deductible health plan because I’m very healthy. The cost for that v... read more

Business response:

I am very sorry for the frustration you are experiencing with this matter. Your concerns have been escalated to the appropriate director here at the Rockwall hospital. We have reached out to the corporate office, who handles billing, to inquire further. Someone from our hospital will follow up with you once we have more information therefore if your contact number has changed please message me privately. 

Glen Thornton's profile image
Glen Thornton 
4 years ago

yeah it's nice to know that you're doctors up there screwing around with people's lives saying that they have covid-19 just so that y'all can get the government money when they don't even have the freaking covid-19 

Karen Bowlden Dawson's profile image
Karen Bowlden Dawson 
4 years ago

They need to start serving there customers. They sent a lady home with a 103 fever and a seizure.they would not treat her. 

Teri-Anne Coleman's profile image
Teri-Anne Coleman 
recommend  Recommended
4 years ago

I had toe joint replacement surgery about 2 weeks ago in the outpatient surgery center. All the nurses were EXCELLENT and cared for me with great care! My doctor was Dr. Matthew Britt and he also was unbelievable! I would recommend this facility to anyone who needs a medical center! 

Frequently asked questions about Texas Health Hospital Rockwall

How is Texas Health Hospital Rockwall rated?

Texas Health Hospital Rockwall has a 3.5 star rating with 912 reviews. 

When is Texas Health Hospital Rockwall open?

Texas Health Hospital Rockwall is open now. It is open 24/7. 

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