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Texas Farm Bureau Insurance Company
- Insurance
- Granbury, TX
About this business
Location details
2886 Fall Creek Hwy, Granbury, TX 76049, Granbury, TX, 76049, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 08:30 a.m. to 5:00 p.m. | |
| Thu | 08:30 a.m. to 5:00 p.m. | |
| Fri | 08:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In my view, FB used "bait and switch" on their homeowners quote after I purchased an auto policy. The premium increased $2000 after the agent visited my property, saying their computer required an "ag" policy. We don't do "ag" nor plan to do so. After learning of the HO quote increase, I asked the agent to cancel my auto policy. I requested verification of the cancelation after several days. In both cases they did not cancel until I followed up by phone for a second time, one day after requested cancel date.
Prompt service to their customers
I wouldn't give them a star but it's the only way to leave a review. Dawn st the Fall Creek office needs an attitude adjustment. For one thing no one there seems to know what anyone is doing. They billed us for something that's not ours and now Dawn claims she doesn't owe us a damn thing and to call Farm Bureau in Waco. Well girlfriend, that's what we're going to do. We moved our insurance and in our opinion, she needs to find work elsewhere. Dealing with people is not her specialty.
Texas Farm Bureau as a company is great. But the real benefit is having an agent who elevates the customer service experience to exceptional levels. Todd is my agent. My family and I are very happy with him. It's always a pleasure to talk with him, and he definitely does his best to help me out with whatever concerns I have. I definitely recommend him.
Frequently asked questions about Texas Farm Bureau Insurance Company
How is Texas Farm Bureau Insurance Company rated?
Texas Farm Bureau Insurance Company has a 4.3 star rating with 17 reviews.
When is Texas Farm Bureau Insurance Company open?
Texas Farm Bureau Insurance Company is closed now. It will open tomorrow at 8:30 a.m.
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