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Texas Farm Bureau Insurance - Bill Burdett
- Insurance
- Midlothian, TX
About this business
Since 1952, Texas Farm Bureau Insurance has been protecting members' moments—the big, the small, and the everyday.
Location details
1428 N 9th St, Midlothian, TX, 76065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We switched from Geico to Farm Bureau a year ago to get a lower rate. This year, both our home and auto policies prices increased substantially - with no good cause. When we initially signed up, Casey insisted on meeting in person with me to get us set up, and gave me his number to "reach out anytime" via phone call or text. I reached out to him personally multiple times to inquire about making a claim for our roof, and he never responded or reached back out to me. We ended up switching to State Farm last week, and I asked f... read more
I'm very happy with the service I received from Josh. I had a somewhat urgent situation and Josh's response was quick and thorough. Due to circumstances beyond either of our control, I wasn't able to move forward with Josh, but I'll definitely contact Josh, in the future, once the circumstances change.
Reached out for a quote on 2 separate occasions, first time I waited a week and didn’t hear anything so I did it again, finally got a call back a few days later but was in a work meeting. I called back a few hours later and left a voicemail. Never heard back, then called the receptionist the next day and said I was returning a call, she said she would let him know, still never got a call back. If I have waited over 2 weeks for a quote, I can’t imagine their lack of communication when needing something on my policy!! Will nev... read more
I gave all my information to the owners son. He said he would get back to me the next day. Well it was over a month. The story goes on but the sad truth is he didn’t care he went on his vacation instead!! So I reached out to his father, and he didn’t seem to care either. I had no choice I went someplace else obviously. Sad and embarrassing for the company and this situation. No one ever apologized or expressed remorse.
People are always friendly. And help me to solve my problems
Frequently asked questions about Texas Farm Bureau Insurance - Bill Burdett
How is Texas Farm Bureau Insurance - Bill Burdett rated?
Texas Farm Bureau Insurance - Bill Burdett has a 2.5 star rating with 8 reviews.
When is Texas Farm Bureau Insurance - Bill Burdett open?
Texas Farm Bureau Insurance - Bill Burdett is closed now. It will open on Monday at 9:00 a.m.
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