Texas Emergency Restoration

Robert Walker 

on Google

4 years ago

Called TER after the winter freeze, we had a pipe burst and flooded 3 areas in our downstairs. They are a local company here in the Flower Mound area, so I wanted to give them a try. The one positive from the company was they scheduled me within 3 days of calling them. When they showed to do the cleanup, it was a subcontracted group out of California. They were very nice, but did not do everything they were suppose to. 1. They did not do pull all baseboards off where water had been or do a flood cut where needed. 2. From doi... read more

Elite Clean Restoration 

on Google

4 years ago

Our company came down during the freeze to help TER with their flood of calls for mitigation services and to help out the struggling community. Our company and many others were not paid for the work performed. When the insurance companies paid the customer’s invoices, TER kept all of the proceeds and allowed their customers to have liens placed on their properties. The owner Colton has no integrity nor empathy for people to do his customers and contractors. I left this review, not because I’m upset or bitter, but for the sak... read more