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Texas Direct Auto

3.5

About this business

Welcome to Texas Direct Auto the World's Largest Independent Dealership. We have over 2000 Units in Stock to choose from. We carry all makes and models, we have some of the best financing in the country, and we will buy your car even if you don't buy ours. Come see what everyone is talking about. Call, Search or Stop By. It's time to celebrate... Yes, It's True. With $500 Million in annual sales, Texas Direct Auto is the Largest Independent Dealership in the Nation and is the largest eBay Motor's Dealership in the world. We ... read more

Location details

12053 Southwest Fwy, Stafford, TX, 77477, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
SunClosed
3.51,987 reviews
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Latricia G's profile image
Latricia G 
a year ago

Bought a car from Texas Direct Auto 12/2023, and was told it had 12,000 miles on it, that it had powertrain warranty. 10 days later I was stranded on the freeway, obstructing traffic…, very much in a dangerous situation. The car had shut off completely, and there was a gas leak, with cars speeding around me on both sides. Vehicle was towed to a brand dealership where I learned Texas Direct sold me a vehicle with a none factory engine, the fuel line had not been correctly attached, and there was no warranty because it wasn’t ... read more

Christopher's profile image
Christopher 
2 years ago

Not recomended!! Well my experience with them has not been fun. I bought a vehicle from them about 8 months ago. Well my car wouldn't start so i had to put it in the shop so when they ran the vin at the to see if the part was still under warranty it turns out that the car had over 40,000 miles more on it the odometer than it actually read. Now whether they tampered with it or the previous owner tampered with it really isnt the point. The point is at the time of purchase it is their responsibility to make sure mileage is corr... read more

christopher's profile image
christopher 
2 years ago

Purchase of M3 in the works/ Customer experience My name is Christopher Lee and I'm a professional, Asian, price haggler. Today was my 1st visit to Texas Direct, and I met a very polite Salesperson named Rod. I spoke to Rod a bit in what seemed to be more of a busy mini mall instead of a dealership, and he brought the BMW M3 up to view promptly. I am from NOLA and know how to check cars out for issues, however he pointed out some tiny scratches that were going to be fixed before i even noticed To be honest they were too smal... read more

Ida's profile image
2 years ago

Ml350- $4k of repairs 3 days from the purchase Bought a 2007 Mercedes ml350 a few days ago. Took it to a dealership- there's a power steering pump leak, rear shocks are leaking and font and rear pads and rotors are in major need of repair. $4000 of repairs- . Mine came with a 3 day buy back guarantee so I asked it to be repaired or I will sell back. Haven't heard yet but I will update my review if it changes..... . Just saw my car posted back online on auto trader for sale so not likely. They need to be more concerned with q... read more

William I's profile image
William I 
2 years ago

This place should be hit by a class action when ut comes to customers service handling the registration process they had me use a notary online and after almost two months when it us time for my temporary plate to expire they call and tell me I need to notary and send it back to them and won't issue another temporary plate stay away from this company the BBB should investigate them for fraudulent practices 

Robin P's profile image
Robin P 
2 years ago

Purchased a vehicle 2-27-22. Received it 3-16-22. Vehicle came damaged. They covered repairs after many long hours on the phone. They were supposed to transfer my current registration and tag as it was a trade in. This never happened. Lost my personalized tag. Spoke with many agents, title specialists and an escalations specialist who has now ghosted me when it came to keeping her word. I was promised compensation for my car payments and insurance from purchase date to the date of registration as I was technically paying for... read more

Eric M's profile image
Eric M 
2 years ago

Nothing but issues with this company from the day my car was delivered. From a busted key fob to corrosion under the hood that prevented it from starting normally to not having my plates or registration sent over to Illinois. I'm not sure what the issue is but how is a company able to sell cars out of state without having the proper paperwork to go with is baffling. I like my car but I wont be recommending them to anyone due to these issues 

Benny D's profile image
Benny D 
2 years ago

Stay away from Vroom and Texas Auto Direct! I tried selling them a vehicle and I ended up canceling the transaction due to no response. This was even after they made me an offer! 

PAUL M's profile image
PAUL M 
3 years ago

Was in the process of buying a car from Vroom but deal didn't go through. I submitted my down payment to vroom on January 10th. before the deal had been cancelled. I called my sale rep. at Vroom to tell him the deal was cancelled and that I would be hearing from Customer support or receive a email of the cancellation of the deal. I didn't receive neither nor could I get back in touch with the sale person. I had numerous calls and conversations with other sales people when they would answer and Customer support about my refun... read more

Frequently asked questions about Texas Direct Auto

How is Texas Direct Auto rated?

Texas Direct Auto has a 3.5 star rating with 1,987 reviews. 

When is Texas Direct Auto open?

Texas Direct Auto is closed now. It will open at 10:00 a.m. 

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