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16975 Trans-Canada Hwy, Kirkland, QC, H9H 5J1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Some of the worst service I've ever had. Not to mention the Supervisor over there Carl is beyond unhelpful. Since these people do generic replies. I have the whole call recorded so just reach out anyone if you'd like to hear it first hand. Thanks
1 étoile – Pire expérience d’achat automobile de ma vie. J’ai acheté une Tesla usagée chez Tesla Laval et je regrette sincèrement mon choix. Plusieurs défauts dès la livraison, plusieurs retours au service et beaucoup de temps perdu pour faire corriger des problèmes qui auraient dû être réglés avant la livraison. Le pire : certaines réparations promises verbalement n’ont ensuite jamais été reconnues. Mon conseil : faites absolument TOUT inscrire par écrit, car une fois la voiture vendue, les paroles semblent vite disparaître... read more
Knowledgeable and friendly associates. Unsupervised test drives give you a real feel for the car. Transparent pricing makes buying easy. Ask for snacks.
Tesla Test‑Drive Review Model Y I had an appointment scheduled for a Model Y test drive, and unfortunately the experience was one of the most lackluster I’ve ever had with any car manufacturer. Despite having a confirmed appointment, no one from Tesla greeted me, acknowledged my arrival, or offered any direction. We were simply told to “wait,” with no indication of where or for how long. The showroom itself felt sparse — a Model 3, a Model Y, a few standing desks, and a handful of chairs. While we took a moment to look over ... read more
We arrived for our appointment to test drive the Model Y .. and basically within 15 minutes wait .. we walked out with no one assisting us. If this is a reflection of Tesla customer service .. it makes one wonder what road assistance, etc. would be like. The only bonus .. we grabbed road snacks from the Service Department .. at least the 1 hour drive back home in our gas guzzler it wasn't for nothing. We're now having to rethink which auto dealer will get our business in the EV market unless Tesla can drive to our home.
Tesla West Island has a 3.6 star rating with 166 reviews.
Tesla West Island is open now. It will close at 8:00 p.m.
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