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6919 Hayvenhurst Ave, Van Nuys, CA, 91406, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My MCU went out in July. The Burbank Service Center knew this, even had the MCU on order, but once I took my car in, said a factory reset was all I needed. A month later, problems happened again. Black touchscreen, blinkers don't work, and AC goes off and on - IN THE MIDDLE OF A HEATWAVE!!! I tried called the Burbank Service Center, left a message, of course no one called back. I set up another appointment on the stupid app; I got stuck with a mobile tech, that of course was about a week away. I knew a mobile tech couldn't f... read more
Quickest friendly service from when I walked in the door. How can I help you, we will do it right away. A dream of a service center. I was a walk in on a Saturday morning. What an incredible staff.
I've been meaning to provide feedback on the exceptional service I always receive from the Tesla Van Nuys service center. Hands down the best experience I've had with any car dealership and or service center. Specifically, I want to call out Carlos M., he's the best!
I can not get through to their service department. They do NOT answer their phones!!
Fernando, the service manager at Tesla in Van Nuys has always provided me with exceptional customer service, following up with me directly from his cell. He has integrity and always does what he says he will do. That means a lot to me when I can trust his word. Seriously, these guys are the best and they resolved every issue I had with my old Tesla as well as providing quality loan cars, that are also Teslas. I highly recommend visiting the Van Nuys service center if you need a service on your Tesla or have a warranty issue.... read more
My mirror got knocked off on Wednesday and they had it repaired by noon on Thursday! This team is amazing. I really appreciate you. Keep up the great work!
Love, love, love this company! Best customer service!
Tesla Service Center has a 3.4 star rating with 334 reviews.
Tesla Service Center is closed now. It will open at 8:00 a.m.
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