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Tesla Service Center

3.4

About this business

Location details

6919 Hayvenhurst Ave, Van Nuys, CA, 91406, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.4334 reviews
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Melissa Ortiz's profile image
Melissa Ortiz 
4 years ago

My MCU went out in July. The Burbank Service Center knew this, even had the MCU on order, but once I took my car in, said a factory reset was all I needed. A month later, problems happened again. Black touchscreen, blinkers don't work, and AC goes off and on - IN THE MIDDLE OF A HEATWAVE!!! I tried called the Burbank Service Center, left a message, of course no one called back. I set up another appointment on the stupid app; I got stuck with a mobile tech, that of course was about a week away. I knew a mobile tech couldn't f... read more

Melissa Ortiz's profile image
Melissa Ortiz 
4 years ago
Kevin Cox's profile image
Kevin Cox 
recommend  Recommended
6 years ago

Quickest friendly service from when I walked in the door. How can I help you, we will do it right away. A dream of a service center. I was a walk in on a Saturday morning. What an incredible staff. 

Roxanne Lee's profile image
Roxanne Lee 
7 years ago

I've been meaning to provide feedback on the exceptional service I always receive from the Tesla Van Nuys service center. Hands down the best experience I've had with any car dealership and or service center. Specifically, I want to call out Carlos M., he's the best! 

Anne Greenfield's profile image
Anne Greenfield 
7 years ago

I can not get through to their service department. They do NOT answer their phones!! 

Sofiaan Fraval's profile image
Sofiaan Fraval 
8 years ago

Fernando, the service manager at Tesla in Van Nuys has always provided me with exceptional customer service, following up with me directly from his cell. He has integrity and always does what he says he will do. That means a lot to me when I can trust his word. Seriously, these guys are the best and they resolved every issue I had with my old Tesla as well as providing quality loan cars, that are also Teslas. I highly recommend visiting the Van Nuys service center if you need a service on your Tesla or have a warranty issue.... read more

Kevin S. Kammeyer's profile image
Kevin S. Kammeyer 
8 years ago
Brian Pendleton's profile image
Brian Pendleton 
8 years ago

My mirror got knocked off on Wednesday and they had it repaired by noon on Thursday! This team is amazing. I really appreciate you. Keep up the great work! 

Laura Younai's profile image
Laura Younai 
9 years ago

Love, love, love this company! Best customer service! 

Frequently asked questions about Tesla Service Center

How is Tesla Service Center rated?

Tesla Service Center has a 3.4 star rating with 334 reviews. 

When is Tesla Service Center open?

Tesla Service Center is closed now. It will open at 8:00 a.m. 

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