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7444 E Hampton Ave, Mesa, AZ, 85209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tesla sales team is terrible. You’d think buying a used Tesla from a Tesla dealership would be a good idea but it has been a horrible experience. They state on their website all their used Teslas meet the Tesla standards but we received a car that had side damage, airbags safety issues, and tire that had low pressure tpms error message. I was told after we made final payment, that I should accept the car and damage would be fixed at no charge. I had to raise a complaint to get the issue resolved. Also during a meeting with t... read more
Extremely slow and unprofessional. They don’t answer the phone and they do not respond to any messages. Truly hate that I had to move to Arizona and deal with this poor level of service.
Well organized
Purchasing a Tesla is definitely a different experience than buying a traditional car. We ordered a 2026 Tesla online , and the delivery process itself was smooth once we got started. The Tesla advisor took plenty of time to walk us through the app, vehicle setup, and even went on a short test drive to answer our questions. The car is beautiful and rides exceptionally well. That said, the delivery experience wasn’t quite what I had imagined. 🫤 Arriving felt surprisingly understated. We got there a few minutes before our ap... read more
I really like the technology and the car itself. Tesla makes an innovative vehicle, and that’s the reason I decided to buy one. Unfortunately, the customer service has been one of the worst experiences I’ve ever had. The moment the sale was completed, it felt like no one cared about us anymore. Our delivery appointment in Mesa, Arizona, was already running late. When we arrived, we were simply told to scan a QR code and complete the delivery process ourselves. The website wasn’t working properly, and there was no one availab... read more
Tesla has a 3.7 star rating with 353 reviews.
Tesla is closed now. It will open tomorrow at 9:00 a.m.
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