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8805 Abercorn St, Savannah, GA, 31406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This review is about the service center. We were on a road trip and had to have our Tesla towed from Augusta to Savannah. There was a closer center but the Savannah location was highly recommended and I’m glad we went there. The team was patient, explained the problem in a way that anyone could understand, and even sent pictures. They stayed in contact with us, and provided reliable estimates of time and cost. Being that we live out of the area, we were thinking we would have to come back in a few days - fly back or drive th... read more
We recently visited Tesla Savannah for a demo drive of the Model 3. The drive itself was great, and we really enjoyed getting to experience FSD for the first time. Unfortunately, the customer service left a lot to be desired. When we arrived for our scheduled demo drive, no one greeted or acknowledged us for several minutes until our advisor eventually came over. Our advisor was friendly enough, but didn’t seem particularly knowledgeable about the vehicle beyond what we had already researched ourselves. We were hoping to hav... read more
I have now purchased over 5 cars and all different dealerships, this was one of the slowest and most unprofessional dealerships. Since i purchased my Tesla online, I thought this process would be a little easier, but they have made this process long/tedious. I love my Tesla, but not the experience here.
The customer service at these places are enough of a reason to just stay away from Tesla cars.
If you’re looking for a headache and unfulfilled promises then this is the Tesla dealership for you! What started as an exciting car buying experience quickly turned into the most unsatisfactory experience once I was placed with an employee named “Jeremiah”. Jeremiah should be used as a demonstration for training employees on how not to treat customers. After my delivery being delayed three times, which affected not only myself but also my co-signer, I decided to call the dealership AFTER the lack of empathy I was given whil... read more
Tesla has a 3.7 star rating with 285 reviews.
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