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SERVICE HOURS: Mon - Fri: 8:00 am - 6:00 pm Sat : 9:00am - 5:00pm Sun: 9:00am - 1 pm
1000 Nesconset Hwy, Smithtown, NY, 11787, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 5:30 p.m. | |
Tue | 10:00 a.m. to 5:30 p.m. | |
Wed | 10:00 a.m. to 5:30 p.m. | |
Thu | 10:00 a.m. to 5:30 p.m. | |
Fri | 10:00 a.m. to 5:30 p.m. | |
Sat | 10:00 a.m. to 5:30 p.m. | |
Sun | 10:00 a.m. to 5:30 p.m. |
I’ve had Tesla since 2012, and five cars later, had a major problem in my model Y. Needed battery replacement and after inferior battery was put in I did not get the same full charge. A 20% less range and their attitude was “too bad”. The service manager offered no remedy to fix the problem. So loyalty means nothing and I no longer own the car. Good luck to all.
I had one of the worst experiences at this location dealing with Nick, the so-called supervisor. I had scheduled a 48-hour drive and submitted all proof in advance. Without any notification, they decided to change this on the day of, leaving me completely blindsided. When I brought this up, Nick showed zero professionalism in handling the matter. Instead of honoring the agreement or taking accountability for his team’s mistake, he completely disregarded the issue and brushed it off. This kind of behavior is unacceptable from... read more
I feel like a robot when I go to this place. Staff is cool but the system is very hands off. I find it a little frustrating.
🚗 Tesla Showroom – East Setauket, NY ⭐️⭐️⭐️⭐️⭐️ If you’re looking for the best Tesla showroom experience on Long Island, the East Setauket location is it. The showroom is clean, modern, and well-organized, with a vibe that matches the sleekness of the cars themselves. There’s plenty of parking, which is a huge plus, especially if you’re coming in for service or a test drive. The service team is incredibly knowledgeable—seriously, every person I spoke to knew their stuff and answered my questions with confidence and clarity.... read more
Tesla has a 4 star rating with 440 reviews.
Tesla is closed now. It will open tomorrow at 10:00 a.m.
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