Tesla

Elizabeth Lee 

on Google

3 weeks ago

⭐️⭐️⭐️⭐️⭐️ for the Fashion Island Tesla team!!! The first associate who helped me was Lawrence. Truly kind, understanding, and welcoming. I appreciated being thoroughly listened to with empathy and he did everything possible to make sure I had a great experience. Justin was the next associate to assist me. He was very knowledgeable about the vehicle and made me feel confident that I’d be able to drive without any major issues. 

Haturi django 

on Google

4 weeks ago

Tesla service was extremely disappointing. I booked a service appointment over a month in advance for August 20, but Tesla canceled it on the same day without offering any solution, alternative, or compensation. On top of that, the staff I dealt with were rude and unprofessional, which made the entire situation even more frustrating. As a loyal Tesla customer, I expected a much higher standard of communication, accountability, and customer care. I had been considering purchasing a second Tesla, but this experience has comple... read more

Hussein Abouelnaga 

on Google

4 weeks ago

I’ve been a Tesla Model 3 owner since 2019, and I booked a service appointment over a month ago for August 20. On the same day, Tesla canceled my appointment without offering any solution or compensation. I had planned around this date carefully — including my son’s birthday celebration — and this last-minute cancellation completely disrupted my schedule. I expected better treatment as a long-time Tesla customer, especially since I was also planning to purchase a second Tesla soon. Sadly, Tesla’s customer service and schedul... read more

Nurlan Valiyev 

on Google

2 months ago

Scheduled demo drive 1 month ahead, and got cancelled after a month. With this kind of customer service after 7500$ tax incentive goes away, good luck to Tesla finding customers. I will stick to ICE.