Terry's Transmission

Thomas B. 

on Birdeye

4 years ago

These guys are true professionals!!! Excellent communication, letting me know what was happening with my car and the steps necessary in getting it done right!! They went above and beyond working with my warranty coverage all the while keeping me in the loop. I felt very valued and respected when communicating with Miranda and Mike. The highest compliment I can offer to this business ... I trust them so much I would send my daughter there. Thank Terry's for your attention to detail your customer service and for getting it rig... read more

Amy J. 

on Birdeye

5 years ago

I brought my vehicle in on 10/11/19 for rear growling sounds. They said it might be the front differential, then said it was the transfer case. I have aftermarket insurance, and surprisingly, they have been over the top helpful. By 10/16/19 I'd heard nothing. I called and was told they were waiting on the insurance company. I called the insurance company and was told they advised Mike, to do a tear down, AFTER they were sent the WRONG estimate because Mike confused my Mountaineer with ANOTHER Mountaineer that was in the sho... read more

BiteMeIfYouDontLikeIt 

on YellowBot

5 years ago

Horrible! If I could give a negative rating, believe me, I would! I brought my 2009 Mercury Mountaineer in on 10/11/19 for rear growling sounds. They test drove it and said it might be the front differential, then changed their minds and said it was the transfer case. I have aftermarket insurance, and surprisingly, they have been over the top helpful. By 10/16/19 I'd heard nothing. I called and was told they were waiting on the insurance company. I called the insurance company and was told they advised Mike, to do a tear dow... read more

BiteMeIfYouDontLikeIt 

on YellowBot

5 years ago

Horrible! If I could give a negative rating, believe me, I would! I brought my 2009 Mercury Mountaineer in on 10/11/19 for rear growling sounds. They test drove it and said it might be the front differential, then changed their minds and said it was the transfer case. I have aftermarket insurance, and surprisingly, they have been over the top helpful. By 10/16/19 I'd heard nothing. I called and was told they were waiting on the insurance company. I called the insurance company and was told they advised Mike, to do a tear dow... read more

Jane Yancey 

on YellowBot

8 years ago

Honest, but works up a bill Terrys Transmission fixed my truck which was low on fluid, and had a leaking transmission pan, cooler lines, cooler tube. He was honest, and I would trust him, but he over charged on parts. I found the parts for 1/4 of the price he charged. So an $800 bill for 2 1/2 hours of labor and about $200 in parts. Labor is at $99 per hour, so he made $350 on parts, and $250 labor, or $600 on that transaction. For instance transmission cooler tube cost $40 autozone, his cost $130. Perhaps we have to accept ... read more

Cwrhockey 

on Superpages

8 years ago

Really fantastic place. Great work by very experienced, knowledgeable people who treated my car like gold. The work was done on time and for less than they originally quoted me. They were friendly and professional and I'd recommend them to anyone. Hopefully I never have a transmission problem again but if I do I'd go to Terry's again for sure. 

edwardst 

on Superpages

12 years ago

Ive never found a shop I trust more than Terrys Transmission on Taft Road in N. Syracuse. A few years ago my Chevy pickup started to roll while idling in park on a slight grade. I was able to stop it, but was worried. I took it to Terrys and they checked it out thoroughly. There was nothing wrong and they suspected I did not have it fully in PARK. They probably spent 40 minutes on it. Butbecause they did no true repair, the charged me nothing. A couple years later I needed the cooling lines that run from the radiator to the ... read more

jcobb 

on Superpages

14 years ago

Terry's Transmission Gets a 5 Star rating. AWESOME ! When my transmission blew I had no idea of who to call . Saw there add in the yellow pages and called. Being in Professional sales for over 26 years I know one thing Honest and Trustwothy are two great qualities. Within the first 20 seconds of speaking with Terry I knew there was need to contact another shop. My vehicle was fixed in 2days and is running smoothly. Terry's Transmission is not only interested in your business they are committed to getting the Job done right. ... read more