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Terraces On the Parkway
- Residential Leasing
- Grand Prairie, TX
About this business
Terraces on the Parkway is a modern-styled community, providing newly-renovated upscale amenities and excellent customer service. We offer efficiency, one, two, and three bedroom floor plans that are sure to meet all of your living expectations. Whether you want to relax in one of our resort-style pools, have an outdoor BBQ at any of our outdoor seating areas or at our outdoor poolside kitchens, work up a sweat at our newly-renovated fitness center, take your pet on a play date at our dog park, or enjoy our many children's p... read more
Location details
1109 N Carrier Pkwy, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This management company does not care about you and will take care of their tenants. I pay rent on time or early every time. The apartment above me flooded which flooded my apartment. I had to clean a lot of it myself. They told me it was okay to leave me in an apartment with the ceiling crashing down in the living room and pieces of drywall falling on me while I shower. (i wish i could attach the pictures of what they left me to live in) They left the mess for awhile before someone came to clean it after I had to reach out ... read more
Business response:
We do apologize for this unfortunate incident that was not caused by neglect, but an accident. I have received pictures today that the drywall was repaired and clean up prompt. Management offered alternative arrangements for the night; If you are still in need- please reach out to the management team for assistance. Contact your insurance company should a claim be warranted.
HORRIBLE!! Do NOT try to live here!! I’ve been living here for 1 year and almost 6 months and the management company is COMPLETELY HORRIBLE. You can call and call their office, no one answers, everyone in the office but one has an attitude EVERY TIME you call. I’ve called in regards of my rent about 10 times and they’ve picked up a few times and hung up the phone right after, then transferring my calls to voicemail! Please find another apartment, I know I will!
I live in Park Square Apartments in SC. These apartments are not worth $1,200 month for a three bed room apartment. We don't even have a a washer or dryer in the apartment, when we first moved in the carpet was full of fleas and we are charged monthly for some to come a spray for bugs but I have never seen this person. We also get charged for risk mitigation but we don't have any security cameras and guards. Someone new is in the rent office every two months we had a lady named Zoe that was letting everyone pay cash, then th... read more
Business response:
Quinton, the property offers on-line options to assist with rental payments where you can monitor your account personally. Storm damage from the recent tornado is currently pending insurance approval and remediation will be underway this week. All residents are required to maintain personal property and liability insurance. Please address concerns with neighbors to the Property Manager for resolution and insurance inquiries to your provider. We will continue to monitor your concerns and are available to address any needs as ... read more
Monument Real Estate Services... where do I begin? It's clear that this is a company driven solely by profits for itself and its investors, despite its website's proclamation that it provides "a true sense of home and community" for its residents. I know this because I was a resident at one of their properties. I lived at The Pines of Wilmington for over 13 years; along comes Monument in January 2019, promising everything is going to be better than ever. Remodeled building hallways, better maintenance, better everything. Som... read more
Business response:
We are sorry your experience at Pines of Wilmington did not live up to your expectations under our management. Your detailed feedback will give our team something to think about with regard to the way we serve our valued residents, especially our long-term ones. We wish you well in your future endeavors.
The Problems Started On Day One The problems started on Day One. I came from out-of-state. I didn't have the luxury of checking out places in the Grand Prairie area like I would have had, if I lived in the area. But time wouldn't permit me to do it. The 1st of many, many problems I had with that place was, I was given a different apartment from which I was told that I was to receive on my move-in day. I requested an upstairs apartment; but, I received a downstairs apartment. MAJOR problem for me. Only days after I move in my... read more
Love my new apartment. The team onsite was very helpful during my move in process.
Business response:
******, thank you so much for those kind words. We are so excited you love your new home!
I am currently apart of the Monument Team. I have been provided a culture of support and opportunities. A place where I am allowed to make decisions, take ownership in my work, and if needed, I know our executive leadership is there for me. I came to Monument in the midst of much change and growth, I was worried about my decision to leave my last company but my worries were quickly put at ease. Monument is home! I trust our leadership and am excited about the direction we are headed. Monument is a great place to #LiveYourNar... read more
Monument Real Estate Services has been a wonderful company to work and live at! I have been pleasantly surprised with the work ethic and company culture that they exude. If you are looking for a company to call home look at Monument!
great recommendation Great office staff and responsive maintenance. Lived here for a year but had to relocate for work, I loved these apartments"
Frequently asked questions about Terraces On the Parkway
How is Terraces On the Parkway rated?
Terraces On the Parkway has a 3.1 star rating with 276 reviews.
When is Terraces On the Parkway open?
Terraces On the Parkway is closed now. It will open tomorrow at 9:00 a.m.
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