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Terra West Management Services
- Property Management
- Mesquite, NV
About this business
Location details
450 Hillside Dr A-200, Ste 100, Mesquite, NV, 89027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In response to the review indicating that Terra West "overwatered" their yard. I am on the Board for our association and Terra West does not control watering for anyone. In our association, homeowners or their hired gardeners are responsible for setting watering schedules. Our association only hires gardening services for our common areas. In response to comments about Alicia, I have been on the Board for several years and have had a number of different managers. Alicia has been the best on knowledge and response times.
I am Secretary-Treasurer of The Springs HOA in Mesquite, NV. As our property manager, TerraWest and our Board of Directors work very closely together to make our community the best that it can be. While we have had a few bumps in the road, our overall experience has been very positive and Alicia, our community manager, has been cooperative and very helpful in all matters.
As a board member, Terra West has provided quality services. For the last three years Alicia has been assigned to manage the Royal Vista account. Alicia is very knowledgeable on Nevada community requirements and has provided our board with professional advice expected from a HOA management service. Her professionalism has kept the board informed on the lastest Nevada laws. Alicia was also very helpful in providing guidance to remaining board members after 60% of the board tendered their resignation. Alicia guidance helped th... read more
I was going to respond to Nancy but unsure how. So, let me say.....TerraWest has been our Management Company for over 5 years and does a great job. In the last year and half since Alicia has become our Property Manager the professionalism, courtesy, and promptness of issues has increased. Nancy, why are you saying TW over watered your lawn? That's not TW job to water your landscaping. That is responsibility of your HOA's landscaper. I've called the office many times. The only time it goes to VM is when they are lunch, out of... read more
They over watered our lawn, so much so there was an over charge on $125. I contacted Alica and she said she would bring it up at a meeting. She never got back to me after the meeting. I had to call her office and was always told she was unavailable. Even during business hours,they didn't answer. One call I offered to wait. Another call I wanted to knew her bosses name, never got it.In addition they leave early and take half days. ALICIA also sent me a email that said "due to the rude and harassing nature of your phone calls"... read more
Frequently asked questions about Terra West Management Services
How is Terra West Management Services rated?
Terra West Management Services has a 2.8 star rating with 17 reviews.
When is Terra West Management Services open?
Terra West Management Services is closed now. It will open at 9:00 a.m.
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