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Tern of the Wheel

4.9

About this business

Tern of the Wheel is a full service bike shop in Bradley, Illinois. Our services include: bike sales and service, accessories, clothing, lighting, eye wear, roof hitch & trunk racks, safety equipment, and children's seats. Our Brands include, but are not limited to: Trek and Electra, including E-Bikes: Surly, Yakima, Saris and many more! Contact us today to speak to one of our competent salespeople and expert mechanics who will ensure that you get the right bike and a quality machine. Come see our great selection of bikes an... read more

Location details

404 W Broadway St, Bradley, IL, 60915, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.9251 reviews
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Kelsey RK's profile image
Kelsey RK 
recommend  Recommended
4 years ago

Fantastic customer service! Tern of the Wheel exemplifies all the best things about shopping small and shopping local. They are passionate about their products, skilled, and knowledgeable. Highly recommend! 

Tammy Bian Carlile's profile image
Tammy Bian Carlile 
recommend  Recommended
4 years ago

Great service and we always come back for the great bikes and friendly banter!  

Tammy Bian Carlile's profile image
Tammy Bian Carlile 
recommend  Recommended
4 years ago

Great service and we always come back for the great bikes and friendly banter! 😜 

Laurie Thatcher's profile image
Laurie Thatcher 
4 years ago

I waited to make this review because I was highly upset and didn't want to rant to much so here is my review. I took my sons bike in there about a month ago. the customer service I encountered was very rude and dismissive. they said they could not fix his bike because it was a cheap bike from Walmart. Well not everyone can afford a 500.00 bike especially a single parent. Don't recommend going there unless you have a lot of money to spend. 

Andrea Fox's profile image
Andrea Fox 
recommend  Recommended
4 years ago

Their service was exceptional! From the time we came into the store until we left we were provided with excellent service. Not only did I get a quality bike, I got an education into all the different types of bikes that would meet my needs. When purchasing something I’m a big fan of value. At Tern of the wheel you get a premium product, excellent customer service and a fair price. Shop local, buy local! This place is awesome, thanks Marty! 

Donna Peck Wine's profile image
Donna Peck Wine 
recommend  Recommended
4 years ago

My husband and I purchased two bikes here years ago. We have had them serviced regularly and have found the customer service to be fantastic. In one instance Terry went way above and beyond to work with the bike manufacturer and correct an issue. We hardily recommend Tern of the Wheel! 

Asra Syed's profile image
Asra Syed 
recommend  Recommended
4 years ago

I just got my third bike from Tern of the Wheel and have never been disappointed! They kept records of the previous purchases I had made over 20 years and were able to use that info to get me the best bike for my needs. Marty did an amazing job locating what would suit me best, even when it was the least expensive of the options. He was accommodating about my desire to have the prettiest items while guiding me toward what would be safest and easiest for me to use in the future! They know their clients and their business well... read more

Barbara Cluver's profile image
Barbara Cluver 
recommend  Recommended
4 years ago

Just purchased two bikes from Turn of the Wheel. They were very professional and courteous. They were very patient with us and answered all of our questions. Would highly recommend Turn of the Wheel!! 

Mitch Young's profile image
Mitch Young 
recommend  Recommended
4 years ago

Our family has been doing business here for over 10 years including five bike purchases. I love the friendly atmosphere and the top notch service department. 

Frequently asked questions about Tern of the Wheel

How is Tern of the Wheel rated?

Tern of the Wheel has a 4.9 star rating with 251 reviews. 

When is Tern of the Wheel open?

Tern of the Wheel is closed now. It will open at 9:00 a.m. 

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