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Technical Hot & Cold
- Heating & Air Conditioning/HVAC
- Westland, MI
About this business
We’re more than an HVAC company, we’re technical specialists, proudly providing full mechanical services for residential and business customers across Metro Detroit and beyond. Whatever your heating and cooling needs, we can service, repair, install, or custom design a solution that exceeds your expectations. Contact us to get the technical advantage today!
Location details
38568 Webb Dr, Westland, MI, 48185, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been very happy with THC. The both times they came out in 22&23 they performed their duties well and with professionalism and total honesty. I highly recommend THC for all your HVAC needs. Go with the best go with THC!
Business response:
We're thrilled you're pleased with our services! Your recommendation is highly appreciated. At THC, we take pride in our professionalism and honesty. Thank you for trusting us with your HVAC needs. Remember, we're here for you anytime!
They are absolute crooks! I called for a emergency repair on a Saturday, they were there a total of 10 minutes, said my cooler was low on freon. And they didn't have any on the truck, charged me $370.00 for them just driving to me even after I told them it needed freon. Why go on a emergency repair without the rite parts needed for the repair, and why not call the person to let them know that they couldn't fix it. There is no secret of what type of freon my unit takes as they have been there before. Why go to a job and charg... read more
Business response:
We apologize that your experience with us that did not meet expectations. Unfortunately, when ************** arrived on the Saturday call for the diagnostic visit, they found that your walk-in unit was low on refrigerant. The refrigerant used, RS44B, is not commonly available as it has replaced the phased-out and expensive R22. Since most supply houses are closed on Saturdays, it became challenging to immediately address the issue. According to our records, our team made sure to brief you about all the costs prior to our vis... read more
I was in need of a part to repair my AC during the hottest summer on record. I went with this company because they had a decent price on the part (not the best), but more importantly offered expedited shipping. I ordered with 2 day air on a Friday afternoon. Apparently they needed me to confirm my order before they would ship it. I missed this email because it went to my junk folder. By the time I got to it, they were closed and would not reopen until Monday. I dont blame them on this; but it adds to the overall experience. ... read more
Business response:
Hello,We sincerely apologize for the difficulties you've encountered with your order. The confirmation step we require is a precautionary measure for account security, and we regret that it may have inadvertently caused a delay.Further, we're sorry for the unexpected stock-out of the part you ordered. Unprecedented supply chain volatility forced us to reorder from the distributor, which unfortunately resulted in a price increase. We understand how frustrating this must have been and apologize for any discomfort caused during... read more
I would recommend THC. The lady on the phone helped me find out why my central air wasn't working, and I had the capacitor I neeed next day. I will use them going forward.
Business response:
Hello ****,Your glowing review made our day! It's fantastic to hear our team could assist with your central air issue and get you the capacitor quickly. Looking forward to helping you with any future HVAC needs. Thank you for choosing Technical Hot & Cold Parts!
They can help you find anything if you have the model and serial number for your furnace! Very responsive and extremely helpful. You'd never guess they're such a small business.
Business response:
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our team to be responsive and extremely helpful in assisting you with finding the right furnace parts. At our small business, we take pride in our ability to provide personalized and efficient service to all of our customers, and we are so glad to hear that we were able to meet your expectations. We appreciate your trust in us, and we look forward to continuing to provide you with the best service possible in the f... read more
Bob Compton was very professional and worked in a timely manner with helping us get a quote for the property that I work at. Thank you BOB for your great efforts with getting us in working order again!!!!
This company is SUS. I placed an order with Technical Hot & Cold, and then received an email that the price has increased 45% and "I just need the 3 or 4 digit CVV code on the back of the card you used to place this order"This is unethical at best. If you choose to do business with them, then go in eyes wide open.
Business response:
We are sorry for not having correct pricing information on our website. We have been experiencing an unprecedented level of volatility in the supply chain, and pricing and availability from our distributors has been changing almost daily. This particular part has been on backorder for 9 months now, and have been trying to source this in the quickest way possible, which was from a new wholesaler who informed us of a significant price increase. We have corrected the pricing on our website and never charged your card.
Worse place ever... they came out and "fixed" our problem temporarily they said and cost $900. AC dis not work even one day and they refuse to refund anything or come back to fix. Completely ridiculous and unprofessional on so many levels. Definitely will tell everyone I know to never even think twice about using this company.
Business response:
Thank you for your message. We have reviewed your account to learn more about your situation. Our records indicate that on two occasions it was explained, prior to the work being completed, that the repair was a last resort before needing to replace the system, and that if the freon leaked out, there is no warranty. While we do understand this is frustrating, we did appreciate you then contacting us to request a quote for a new unit. We were happy to provide this to you and during that conversation were unaware of the desire... read more
Anytime working trying to do business over the internet I'm cautious and hesitant cuz one never knows about the character of the business nor the authenticity of the reviews. However, my experience with Technical Hot & Cold has been very positive. They went the extract step to phone me to let me know the part I needed was not at their main shipping shop but at another shop and would it be acceptable for the part to ship the next day. I agreed and not only did they ship as committed but they upgraded the shipping service with... read more
Business response:
Thanks for trusting us for your replacement part needs, Larry!
Frequently asked questions about Technical Hot & Cold
How is Technical Hot & Cold rated?
Technical Hot & Cold has a 4.6 star rating with 874 reviews.
When is Technical Hot & Cold open?
Technical Hot & Cold is open now. It will close at 5:00 p.m.
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