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Team Mazda Service Center
- Automotive
- Vallejo, CA
About this business
Location details
301-C Auto Mall Pkwy, Vallejo, CA, 94591, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Disorganized and understaffed. Saw a same day appointment available and scheduled oil change/tire rotation. Front desk person overworked, one person trying to handle check in and checkout. Waited an hour to find out that they were supposed to block appointments, was given the choice to wait 4 hours or reschedule for another week. Huge waste of time.
This Mazda dealership & service department is by far unsurpassed by any of the dealerships where I purchased both my Mazdas & had them serviced as well. That includes Royal Motors SF, Putnam Mazda Burlingame, & Victory Mazda San Leandro. They have the largest inventory, most professional & well organized staff, & cleanliness to the highest level. Dominic, my service advisor, is a consummate professional. He was able to advise me on a 40K level 3 service for my 2023 2.5T Meridian. He was most personable & accommodated me with... read more
Do your own research on service intervals before accepting any recommendations! I was told by Marin Mazda that I needed a $500 transmission fluid flush. Saved up and came to this location to have the service done a few months later, and they didn’t mention that my car doesn’t even need this service. It’s a lifetime spec. I only found this out by finally reading the service manual myself (which I should have done a long time ago). I assumed the dealership would be an accurate & trustworthy source of information for service in... read more
Had some recall work done and they did a full inspection, which is fine. What was not fine was an estimate to replace a burned out headlight for $1200! I declined to have it done because I wanted to research, and they do indeed cost that much. However, I also found a missing fuse under the hood for the headlights! $5 later they worked fine. I can not believe their service department didn’t know or think to simply check the fuse box for an electrical system problem! First rule of simple car maintenance!
Frequently asked questions about Team Mazda Service Center
How is Team Mazda Service Center rated?
Team Mazda Service Center has a 4.7 star rating with 104 reviews.
When is Team Mazda Service Center open?
Team Mazda Service Center is closed now. It will open tomorrow at 8:00 a.m.
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