Team Clean NYC

Sohana Habib 

on Google

9 months ago

Scheduling was straightforward via email, and overall, customer service was satisfactory. When the cleaner arrived, he spent 40 minutes in the room that required the least attention, which was concerning, especially since it only needed about 10 minutes to wipe down surfaces and maybe an extra 10 for the floors. In my experience, cleaners typically start with the bathroom, as it usually demands more effort, but I didn’t want to interrupt his process, so I didn’t say anything. After finishing the first room, he moved on to th... read more

Dena McDonough 

on Google

10 months ago

I am sort of shocked by the negative reviews. Admittedly, I had a bad first experience with the cleaner they sent, but they immediately responded and sent another cleaner to redo everything. I have since had two other cleaners (Bailey and Liz) come to my current and previous apartments and they were both phenomenal- meticulous and friendly. In fact, to try to save a little money, I just used another company and it was awful. Now, I need to get Team Clean back in to do a proper clean. Worth the money! 

Hahn Ponder 

on Google

a year ago

To quote my building’s move out inspector: “Your cleaner did not do a good job.” Two of us who were there also agreed. Team Clean NYC’s lackluster work included basically the entire kitchen remaining dirty, the floors having debris, and the cleaner breaking a panel off of the cabinets. While that stuff itself is disappointing, the real cherry on top is the company not interested in doing anything but defending the work. EDIT DUE TO RESPONSE: 1. We came back at the time that he told us, if he wasn't done then, that is not on ... read more