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4 months ago
This owner was contacted right away that the tenants he lost were due to them not meeting the credit criteria the Association has in place. We explained that we do no have the authorization to approve applicants without Board approval. The board of directors denied both applications submitted. Omar has been very communicative with this owner to keep him informed of the process. No one had any mal intent but the Association strongly follows and adheres to the Rules.
3 years ago
******** We have not managed your Association for over a year now. We are shocked that you are discrediting our company, considering the number of issues we encountered while managing your Association. We provided monthly financials to the board and all payments submitted were signed and approved by you as the President. So what you are stating is inaccurate and false. We wish you continued success with your new management company. ****** ****** President
5 years ago
I am the Vice President of TDSunshine Property Management and the Property Manager of the association this individual resides in. I contacted this individual personally and discussed his complaint. The facts he stated above are not actual and he admitted to never having spoken to the President of my company. Moreover, he never contacted me directly, which should have been the case if he had issues regarding his unit. He explained that he was under the assumption my assistant was the manager and he was in contact with her. However, she and the board were already in communication with him via text and phone, due to a leak in his unit. He told me that a neighbor told him to place a complaint with the BBB to make us react more quickly to his issue. We were already in the process of getting everything assessed and remedied. My company and the board of directors have gone above and beyond to accommodate this individual. He is not an owner, he is the unit owner's son and the issue has been resolved.
5 years ago
When we took over this Association this individual already had issues with the Association. We were instructed by the Board of Director to send his file to the attorney. This individual has refused to cooperate with the Association and the Attorney. There by giving a negative comment to the BBB.