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TD Ameritrade
- Investment Service
- Mesa, AZ
About this business
Founded in 1980, Scottrade is one of the leading online investing firms in the United States. It offers a full line of investment products, online trading services and market research tools. Some of the products provided by the company are stocks, bonds, mutual funds, exchange-traded funds and international investing products. It also offers stock trading, online trading, online stock brokers, online broker comparison and institutional trading services. The company has earned a place on the InformationWeek 500 listing as the... read more
Location details
7205 E Southern Ave suite 104, Mesa, AZ, 85209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pitiful. I called to see when they were open and/or make an appointment. They transferred me to the general customer care line. I was on hold for a long time, then somebody who said they couldn't help answered. That person said they would transfer me to a "specialist." I was then on hold again for a very long time. It has been almost 15 minutes and I am still on hold.
They got rid of the professionals that worked there (Mike and Bill) and now you can't call the local branch to get some of your many issues resolved. Furthermore the website crashed for hours on 3/26/18 and they claim it was due to a storm. I claim it was hacked but who knows for sure. When the website is operating it is sticky and a lot of the functions don't work. Three strikes, you're out. I'm being nice with 2 stars.
Bad no customer service.
Won't open accounts if you don't plan on just leaving money in your account. Don't plan on cashing in your stocks.
Horrible customer service from a guy named Mike. Will never ever use this company or recommend them to anyone. They don't want to handle paper stocks. My business is going to Edward Jones
Frequently asked questions about TD Ameritrade
How is TD Ameritrade rated?
TD Ameritrade has a 1.8 star rating with 6 reviews.
When is TD Ameritrade open?
TD Ameritrade is closed now. It will open tomorrow at 8:30 a.m.
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