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TCG Property Management

3.8

About this business

TCG is a licensed real estate company with two distinct divisions. TCG Property Management is a 3rd-party management company focused on rentals in Starved Rock Country, while TCG Realty is a full-service sales brokerage. 

Location details

1400 State St, Ottawa, IL, 61350, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 4:00 p.m.
Tue10:00 a.m. to 4:00 p.m.
Wed10:00 a.m. to 4:00 p.m.
Thu10:00 a.m. to 4:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.8105 reviews
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Brandon Wilson's profile image
Brandon Wilson 
4 years ago

I stayed at 905 4th street for a year and gave them a 2 month notice before moving out, yet they forgot about me and attempted to leave an eviction notice on my door in late April without ever trying to call me when my lease was over in March and I left in feburary after giving my notice in January.I cleaned everything and never caused any damage or disturb anyone yet they stiffed me on my security deposit. Luckily I'm a home owner now and don't have to rent from any slumlords again but it taught me to be more precautious an... read more

Business response:

Hey Brandon, I think there's been a misunderstanding here. We do not manage that property, and we have no knowledge of your situation. We are currently listing that property for rent for the owner, but we have never been involved with any of the management. Please get in touch with us so that we can clear this up. Thank you. 

Geno Francione's profile image
Geno Francione 
4 years ago

I contacted this company regarding a unit for rent, and they asked for a 25.00 application fee. When I asked about the fee I was told and I quote (We would not be able to move someone without them filling out an application. The application fee covers the cost of a background check we run for each applicant. ) If you feel need to run a background check, you should not charge the consumer, IT'S CALLED THE COST OF DOING BUSINESS. 

Business response:

Geno, we always appreciate feedback, but we'll have to disagree on this one. We feel our application fee is reasonable and necessary. We hope your housing search goes well. 

Ashley Michelle Young's profile image
Ashley Michelle Young 
5 years ago

I have left I don’t know how many messages and emails and have never heard back from one person. I even went on Zumper where everything for this company seems to be listed and requested dozens of viewing times. I got a text from an automated number stating “the management would like to schedule a time to show me a property.” What a crock. I still have yet to hear about the other times I had requested. It amazes me how real estate companies stay in business. If you don’t want to rent out a property, why even bother listing it... read more

Business response:

Hello Ashley. We are sorry to hear about the troubles you experienced. We checked the lines to make sure they were working appropriately. If you hit the extension stating you do not want the link, you would be given a direct line to the office where you can speak to a leasing agent. Or you can call the office directly at 815-433-4030 ext 1 where we’d be happy to help. 

Jules Tringali's profile image
Jules Tringali 
recommend  Recommended
5 years ago

Top notch property management company that really cares about the client. Highly recommend! 

Katie Naretto Morris's profile image
Katie Naretto Morris 
recommend  Recommended
6 years ago

We have been working on selling our house, off and on, for a few years. The Chrysalis Group got it done! Thank you! 

Ami E. Marshall's profile image
Ami E. Marshall 
7 years ago
Katie Haskins's profile image
Katie Haskins 
7 years ago

Myself and my boyfriend have been renting an apartment from this group for almost two years now, and we have nothing but good things to say. The management is very easy to communicate with, and are always willing to answer any of our questions. It definitely has exceeded all of our expectations for a first place! 

Frequently asked questions about TCG Property Management

How is TCG Property Management rated?

TCG Property Management has a 3.8 star rating with 105 reviews. 

When is TCG Property Management open?

TCG Property Management is closed now. It will open at 10:00 a.m. 

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