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TCF Bank
- Banks
- West Saint Paul, MN
About this business
At TCF Bank we have financial tools and products that suit your lifestyle. Find out how we can help you with checking, savings, loans, prepaid services and more. Whether you’re just starting out, planning for the future or shifting into high gear, we offer simple solutions designed to help you on your way. Member FDIC. Equal Housing Lender.
Location details
1503 S Robert St, West Saint Paul, MN, 55118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Working with this branch was the worst banking experience I have ever experienced. I arrived 10 minutes early for a scheduled appointment and checked in with one of the tellers. I was instructed to wait in the lobby and would be seen in “a few minutes”. I have now been sitting for 30 minutes after my scheduled appointment without being helped. I have seen three additional employees arrive; only one has left from their shift.
Always courteous, professional and helpful. Been a customer of TCF since the 70s. Never a problem at any location.
There is no local branch telephone number, so if you wanted to open an account on site you’ll have to call the 1-800 number and wait up to twenty minutes just so they can give you a local number and schedule a time for you to come in. It doesn’t matter if you call in at 9 am when banks are open , you’ll still be waiting an inordinate amount of time.
I tried calling the CS number and was on hold 32 minutes. The man hung up on me when I complained about the wait. So I went to the WSP branch, and even though only one banker was occupied with a person, I waited 15 minutes, so I walked out
Frequently asked questions about TCF Bank
How is TCF Bank rated?
TCF Bank has a 3 star rating with 22 reviews.
When is TCF Bank open?
TCF Bank is open now. It will close at 6:00 p.m.
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