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Tcby
- Ice Cream & Frozen Yogurt
- Quincy, IL
About this business
Location details
1735 State St, Quincy, IL, 62301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've always had delivery but my daughter picked me up from a procedure at NERMC and with my 2 grandsons we had a pizza and our favorite white chocolate mousse frozen yogurt. They were so nice and accommodating, just as they are on the phone.
Frozen yogurt was good and topping bar had lots of options but there was no one in site when we walked in working and she finally came out when we were waiting to check out when I finally started talking louder trying to get someone's attention. Saw her later in the back on her cell phone when we went to the bathroom. They def need a bell or something to let the workers know people are there if they aren't required to stay on the floor when they are open.
Business response:
Thank you so much for the feedback Lacy Ashley Courtney as we continue to strive to provide The Country's Best customer experience!
I love how friendly it is every time I go in. You always feel welcome. There's so many varieties or yogurt and the bar is always clean and kept up.
I loved it! Every time we go there is a pleasure, is clean, friendly and have a excellent location
Business response:
Rebekah, I agree that the customer service you received was not acceptable. We strive to have our employees provide friendly, courteous customer service at all times. The service you received is not indicative of how our customers are treated on a no…See More
Frequently asked questions about Tcby
How is Tcby rated?
Tcby has a 4.6 star rating with 733 reviews.
When is Tcby open?
Tcby is closed now. It will open at 9:00 a.m.
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