Taylor Ranch Apartments

Mia M 

on BBB

a year ago

Had work orders open for months when we first moved in.Our apartment was dirty when we first moved in, laundry closet doors were missing, our garbage disposal did not work, the screen from one of the windows was missing, and several outlets didnt work, as well.We had to call them to fix our garbage disposal and the guy who fixed it forgot a step resulting in our garbage disposal not working again.** was about 20 years old. Not efficient at all, we even had them look at it and that resulted in Thats just how they are. In summ... read more

Stephanie W 

on BBB

a year ago

In May 2023, I signed a 13-month lease. I paid my rent and all fees on time or early every month. I never had a complaint against me or the need for any notices by the property manager. I was a model tenant. I communicated my notice to vacate on 5/20/24, as my lease term was contracted to end on 5/31/24. My lease terms does not require any notice to vacate, but I did give 11 days' notice. I vacated the premises on 05/31/24 and submitted the keys to the office. However, the property manager claims I was required to provide a ... read more

Kat H 

on BBB

2 years ago

They leave their tenants without air conditioning in 105 weather for over 2 weeks, they don't open their pools and if you try to contact the property manager, she ignores you also. I have to start fighting legally because they don't want to fix my AC or even accommodate us for it or give updates. I have animals and a small child in a heat advisory with no AC. Don't wase your time here they don't care at all. Manager and the property Manger. 

Mia A 

on BBB

2 years ago

After submitting our application, I was told that we would likely be disqualified on the basis of insufficient income, despite our household meeting the stated threshold of 3x the cost of rent. I mentioned this to the person calling, who transferred me to ******, who claimed she was the property manager (I have since come to doubt that). ****** told me that the income requirement was 3x the cost of rent PER PERSON. I do not believe that this is true, because a single occupant would qualify with only half the amount I would h... read more

Ciarra 

on BBB

4 years ago

I called the leasing office to make a payment. I asked Ashley L***** to charge my account in full which she only charged a partial amount leaving the late fee unpaid. I then called to make the additional payment and was charged another processing fee for the payment. When voicing my concern with the fee i was told “well we cant do anything about it now”. Im very disappointed as ive been living here for a few years and the new office staff seems untrained in simply making rent payments. I asked to speak with the property mana... read more