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Taylor & Murphy Inc. strives for the highest quality customer satisfaction. We are in business since 1964. We provide residential and commercial customers in the metropolitan Boston area with oil and gas heating, air conditioning, plumbing services. Call us today for more information.
188 Lexington St, Waltham, MA, 02452, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:00 p.m. | |
Tue | 7:30 a.m. to 5:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I normally post positive reviews to support local business, but not this time. Today I called the company to ask about confusing items on recent months’ invoices (sometimes my card was auto charged, sometimes not, and was charged same amount twice in one month). The owner did not care a customer having almost 4 years business with them, instead was rude, condescending, and very good at intensifying a customer's phone call. Despite this was the first ever phone call I made to him, and the intent was just to ask questions. The... read more
Recently repaired to A/C units. The team at Taylor and Murphy was awesome.
I normally post positive reviews to support local business, but not this time. Today I called the company to ask about confusing items on recent months’ invoices (sometimes my card was auto charged, sometimes not, and was charged same amount twice in one month). The owner did not care a customer having almost 4 years experience with them, instead was rude, condescending, and very good at intensifying a customer's phone call. Despite this was the first ever phone call I made to him, and the intent was just to ask questions. T... read more
The most unprofessional company. All the negative reviews are true. The owner was very rude.
Had them install two new heat pumps last June (2024), which are the primary source of heating in the house. Old ones were inadequate and needed replacing. The price was superior compared to the competition. A large crew descended on the house in the morning and were done by noon. Everything was done right the first time. We've now survived the first winter with them and they didn't miss a beat even down to 0 F. I had no problems at all communicating with them.
Taylor & Murphy Inc. has a 3.3 star rating with 47 reviews.
Taylor & Murphy Inc. is open now. It will close at 5:00 p.m.
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