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Tap House Grill
- Gastropubs
- Saint Charles, IL
About this business
Tap House Grill is a classic American bar which serves yummy burgers. The Texas Kobe Beef Burger and Tipsy Stout Burger are prepared really well. It is an ideal place to come with your family and friends.
Location details
3341 W Main St #3, Saint Charles, IL, 60175, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our party room was not set up . We eventually had to get our own napkins and silverware. We had three people who didn't get their meal at the same time the others in our party, excuse was they were short handed in the kitchen, this was on a Saturday early evening and they knew we were coming. Food was good.
Business response:
Sandy, We apologize for your recent experience at Tap House Grill. We value your input and strive to deliver great food and service at our restaurants. Negative reviews are beneficial and help us identify opportunity's in a unit, as we use them as training tools and in performance evaluations. Can you please provide us with your e-mail or phone number so that the restaurant general manager can connect with you in the next 48 hours to resolve the situation? Thank you again for your Facebook review. Sincerely, Tap House Grill
Went tonight and had a grilled watermelon martini. So good and perfect for summer weather. The nachos are delicious too and they have some really great burgers.
Business response:
Hi Amanda! Thank you so much for your Facebook review, we appreciate your kind comments please print this response and receive $10 off your next purchase of $30 expires June 9, 2016 Sincerely, Tap House Grill
Got served food but had no silverware to eat it with. Told a couple employees we need silverware and they didn't bring it. Finally asked the hostess and he brought it out. By the time we got our silverware food was cold. My friend order the 16$ salmon plate. I ordered the 11$ tap cakes. Salmon was really small. "Top" crab cakes were decent but overcooked to my liking. Would have rather ate them warm then cold. I won't be coming back.
Business response:
We apologize for your recent experience at Tap House Grill. We value your input and strive to deliver great food and service at our restaurants. Negative reviews are beneficial and help us identify opportunity's in a unit, as we use them as training tools and in performance evaluations. Can you please provide us with your e-mail or phone number in a private message so that the restaurant general manager can connect with you in the next 48 hours to resolve the situation. Thank you again for your Facebook review. Sincerely, Ta... read more
Wanted to say how great of a job you guys did with my son's 4th grade basketball team and parents Saturday 2/20. Accommodating separate checks. Food came out in a timely manner. Food was good (as always expected).
Business response:
Hi Greg! Thank you so much for your Facebook review, we appreciate your kind comments please print this response and receive $10 off your next purchase of $30 expires (put in a date within 14 days) Sincerely, Tap House Grill
Great selection of beer. Phenomenal appetizers. Nice interior, not a huge place. The bartenders do a great job of suggesting beers you might like based on your first order. I was suggested to try Pig Minds vanilla bitch slap and it was yummy!! I'd definitely go back.
Great food and awesome service! Tons of awesome beer and brilliant atmosphere! Very great for the kids! Cheers Tap House you made a great place to hang and eat!
Business response:
Thank you Seth! We hope to see you back soon!
Frequently asked questions about Tap House Grill
How is Tap House Grill rated?
Tap House Grill has a 4.1 star rating with 632 reviews.
When is Tap House Grill open?
Tap House Grill is open now. It will close at 6:00 p.m.
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