Takle Eye Group Optical

Conrad McCoy 

on Google

2 weeks ago

I've been on the phone all day trying to get someone on the phone their customer service stinks 

Ashanti Barber 

on Google

3 months ago

I am extremely disappointed with my experience today. Before driving over an hour from Conyers, my mother called and confirmed her appointment time. She was told that arriving by 4:08 p.m. was acceptable and that there was a grace period until 4:20 p.m. We arrived on time, only to be told that the call center “has nothing to do with them,” which makes absolutely no sense for patients who rely on that information to plan their visit. After advocating for her and explaining the situation, they assured us she would still be see... read more

Liam Reynolds 

on Google

3 months ago

Good lord. Nice building and plenty of staff that does nothing in Griffin. 90 mins for a standard exam and the female Eye Doc (never introduced herself) needs to have an attitude adjustment. Dry, monotone, and rude. NOBODY at the optical side to wait on anyone. 5 people waiting. Ridiculous. Customer service is non existent at the Griffin location. 

Diana Dunn 

on Google

5 months ago

My last couple of exams have been in the Locust Grove office without any issue. This year I decided to try the Griffin Office. Took two hours for 20 minute exam. Could not find anyone in their optic area to order my contacts, left and called later in the day. Called 4 weeks later to check on the status of the contacts..left a message never received a call back. I called the office 4 days later to only find out there is an issue with the manufacturer. I dont know if they this news was new to them or if they failed to call, re... read more