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T-Mobile Experience Store

4.2

About this business

Location details

9911 S Eastern Ave Las Vegas, Las Vegas, NV, 89183, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
ThuClosed
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.2431 reviews
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Adam Vargas's profile image
Adam Vargas 
2 weeks ago

Omar and Jobanni are amazing!! The whole store made me feel welcome and appreciated as a customer. Yadi help me with the savings I needed vs the other guys. Thank you for easing my process of switching to you guys. Shout out to Reyna, a manager I would work based on seeing how the team works well with each other. Great vibes all around. 

DG_Tradez's profile image
DG_Tradez 
2 weeks ago

Went with a Samsung S26 Ultra and an Ultra Watch with both purchases needed to be shipped to me. I was told I had like 2 weeks if I wasn't happy I can return the products. Happy with my S26 but the new Ultra watch 2 was coming out in about a month so I decided to return the watch unopened never been touched. It's been 3 days since purchase. I went to the store to return and a Manager Ivan recalls my conversation on the phone with him and said I thought I told you we need to charge you a stocking fee? I said T-Mobile on the p... read more

John Dang's profile image
John Dang 
3 weeks ago

Cameron helped us fix a very complicated problem with our SIM cards in a quick and efficient manner. He was very friendly and got my aunt's phone back in working order. I would highly recommend going to him for all our mobile needs again. Definitely will see him again if we have further issues 

paul mielcarek's profile image
paul mielcarek 
3 weeks ago

I had had a bad experience at a different Tmobile store and had to actually leave before being served because it was so unprofessional so I went to this store and was so impressed with the professionalism to the lay out of the store and particularly Lorena she was so helpful and professional, and even went the extra mile to help me with some trade-ins. I can’t say enough about her. This is the only store we’re gonna go to now and will always ask for her to help. Thank you Lorena !! 

Michael Tirrell's profile image
Michael Tirrell 
3 weeks ago

We spent close to four hours at this location switching two lines from AT&T, adding a third, and walking out with phones fully set up and ready to go — same day. Sherrill was our senior mobile expert and she was exceptional. Patient, thorough, and genuinely good at explaining the details of a complicated plan switch without making it feel rushed. We also had kids under three with us, which is not exactly ideal for a long process. One of Sherrill's colleagues noticed and brought over crayons and coloring paper without being a... read more

Frequently asked questions about T-Mobile Experience Store

How is T-Mobile Experience Store rated?

T-Mobile Experience Store has a 4.2 star rating with 431 reviews. 

When is T-Mobile Experience Store open?

T-Mobile Experience Store is open now. It will close at 8:00 p.m. 

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