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T-Mobile Authorized Retailer

3.6

About this business

Location details

5716 S Transit Rd Lockport, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
ThuClosed
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.6121 reviews
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Jody Shaw's profile image
Jody Shaw 
5 days ago

I got totally screwed at this location. I am recently widowed and wanted to remove my deceased husband's phone and put my mom's phone in his place trying to save us both money. That was all I wanted. By the time I left I was told my plan was old and had to be updated and adding 1 more line would save me money. I was given 2 tablets and I was also told that my phone trade-in promotion was still in place too. I told them numerous times all I wanted was the plan I already had and just switch the 2 phone's. I was assured numerou... read more

Stephen Meloon's profile image
Stephen Meloon 
a week ago

I don't know if this is open? Four times this week I have stopped well within their posted times of being open, today at 4:15 in the afternoon, literally the lights are on but nobody's home 

KazooieX1's profile image
KazooieX1 
2 weeks ago

Store hours say it's open but it's 430 and the doors are locked and no one's inside and no one will answer the phone. Called corporate and they said it's supposed to be open and they have no idea why it's currently closed. Plus I was lied to about how much my phone bill was gonna be for the first month by over 100$. I think this place might actually be a scam so be careful everyone and don't believe a single word they say. I'll update this review if I actually get ahold of these Guys. UPDATE--Never got ahold of this store, I... read more

KazooieX1's profile image
KazooieX1 
3 weeks ago

Store hours say it's open but it's 430 and the doors are locked and no one's inside and no one will answer the phone. Called corporate and they said it's supposed to be open and they have no idea why it's currently closed. Plus I was lied to about how much my phone bill was gonna be for the first month by over 100$. I think this place might actually be a scam so be careful everyone and don't believe a single word they say. I'll update this review if I actually get ahold of these guys. 

Joanne L's profile image
Joanne L 
3 weeks ago

They screwed us and now we have a bill that is way more than we can pay. No resolution either from store or corporate. 

Frequently asked questions about T-Mobile Authorized Retailer

How is T-Mobile Authorized Retailer rated?

T-Mobile Authorized Retailer has a 3.6 star rating with 121 reviews. 

When is T-Mobile Authorized Retailer open?

T-Mobile Authorized Retailer is open now. It will close at 7:00 p.m. 

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