T-Mobile's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

T-Mobile

3.5

About this business

Location details

3101 N Rock Rd Wichita, Wichita, KS, 67226, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
ThuClosed
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.5401 reviews
Select a rating
Eli's profile image
Eli 
17 hours ago

Went to this T-Mobile location today, showed up approximately an hour before close. The team members got to us as soon as they could. Charles and Fred helped us get the new phone set up, and put the screen protector on for us. I didn’t realize that I needed to pay in cash for my trade in, and Charles patiently waited as I rummaged through my car to get the cash I needed to pay with. Everyone here was so nice and helpful! 10/10, highly recommend this store! 

Amanda Huffman's profile image
Amanda Huffman 
2 days ago

Nichole was very helpful, knowledgeable, and capable. Very impressed with her today. Thank you for helping us out today. This is the third location we have talked to and Nichole was the best by far. 

Tara Lewis's profile image
Tara Lewis 
2 days ago

Let me just say I went to eldorado store first when I switched from att to Tmobile come to find out in the process something was done incorrectly and my husbands phone didn’t work when I got home! After Calls to att and Tmobile both and nothing figured out finally decided to go to this store in Wichita and when I got there I was greeted with a smile and someone who was sweet and calm as could be! My shoutout goes to Perla! She sat with me and figured out the issue until we got the phone to work properly! Major props to this ... read more

C G's profile image
C G 
6 days ago

Fred was patient, knowledgeable and efficient. Great service! 

HEIDI THOMASON's profile image
HEIDI THOMASON 
a week ago

I want to give a huge shout-out to Jorge at the T-Mobile store on N. Rock Road. He went above and beyond to help me when I was having issues with my phone and account. His customer service was outstanding from start to finish. He took the time to listen, answer my questions, and make sure everything was taken care of properly. What impressed me most was that Jorge was willing to help when four other T-Mobile locations in Wichita were either unprofessional, rude, or simply unwilling to assist me. After being frustrated and ge... read more

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.5 star rating with 401 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com