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T-Mobile

3.8

About this business

Location details

4131 University Ave Des Moines, Des Moines, IA, 50311, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
ThuClosed
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8169 reviews
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Christi Christman's profile image
Christi Christman 
6 days ago

Setting up t mobile, when they took over U S Cellular, I said I wanted autopay- was told it was set up - bill was without autopay so $10 higher- will drive to T mobile store, change it, & make salesman sign a paper saying it was done. Hate it, but I trust no one now. 

jiahao zhang's profile image
jiahao zhang 
a week ago

Terrible customer service. Employees were standing around chatting and completely ignored customers. I waited about 15 minutes before anyone acknowledged me. I came to return a T-Mobile Internet router after customer service told me I could return it in-store. The employee insisted they couldn’t take it and was dismissive when I explained what customer service had told me. To make matters worse, he suggested that if I bought a phone case, then maybe he could help. Extremely unprofessional and unacceptable. I will not be retu... read more

Carol Darnall's profile image
Carol Darnall 
2 weeks ago

$42.79 For a screen saver. Ridiculous high price. 

Hoa Tran's profile image
Hoa Tran 
2 weeks ago
Kyle (Yoshi)'s profile image
Kyle (Yoshi) 
a month ago

Joshua Moon helped my family past closing time to make sure we got all set up. Got a great deal when switching 4 phones from US Cellular. We have lots more mobile data now! Had to return to the store to return phones as part of the trade in process, made sure to come back when he was in since he’s a great sales rep and employee for T-mobile! 

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.8 star rating with 169 reviews. 

When is T-Mobile open?

T-Mobile is open now. It will close at 6:00 p.m. 

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